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Get Ticketing Ticket

Returns a single ticket.

GET /automation/tickets/{ticketId}

Headers

Model Schema

Field

Datatype

Filterable

Sortable

TicketId

int

 

 

MachineGroup

string

 

 

AgentGuid

decimal

 

 

Summary

string

 

 

Assignee

string

 

 

CreatedBy

string

 

 

CreationDate

datetime

 

 

DueDate

datetime

 

 

LastModifiedDate

datetime

 

 

ResolutionDate

datetime

 

 

UserName

string

 

 

UserPhone

string

 

 

Fields

 

 

 

Label

string

 

 

IntegerValue

int

 

 

NumberValue

decimal

 

 

StringValue

string

 

 

ListValue

string

 

 

Sample Response Model

{
  "Result": {
    "TicketId": 0,
    "MachineGroup": "string",
    "AgentGuid": 0,
    "Summary": "string",
    "Assignee": "string",
    "CreatedBy": "string",
    "CreationDate": "2017-08-01T15:52:15.633Z",
    "DueDate": "2017-08-01T15:52:15.633Z",
    "LastModifiedDate": "2017-08-01T15:52:15.633Z",
    "ResolutionDate": "2017-08-01T15:52:15.633Z",
    "UserName": "string",
    "UserPhone": "string",
    "Fields": [
      {
        "Label": "string",
        "IntegerValue": 0,
        "NumberValue": 0,
        "StringValue": "string",
        "ListValue": "string"
      }
    ],
    "Attributes": {}
  },
  "ResponseCode": 0,
  "Status": "string",
  "Error": "string"
}