Add Ticketing Ticket Note

Adds a note to a Ticketing ticket.

PUT /automation/tickets/{ticketId}

• Does not accept filter and sort expressions.

Headers

• Authorization: Bearer {hash string returned from Auth}

Specifying Key and Value in Body Text

Use the following query to identify labels to enter in the key field.

SELECT * FROM dbo.ticFieldDef WHERE partitionId=1

Use the following query to identify data to enter in the value field. For a specified fieldid select data from the listOrder field.

SELECT * FROM dbo.ticListLabels WHERE fieldid=<fieldid> AND partitionId=1

Sample Request Model

{

  "AddNote": "<add note text here>",

  "HideNote": true,

  "TicketFields": [

    {

      "key": "string",

      "value": "string"

    }

  ]

}