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Returns all of the ServiceDesks in scope of the sessionId.
GET /automation/servicedesks
Headers
Response Codes
The table below explains each response code.
Response Code |
Status |
403 |
Required FID(s): 18025 |
Sample Response Model
{
"TotalRecords": 1,
"Result": [
{
"ServiceDeskId": "68356648120026516947479448",
"defaultServDeskDefnFlag": "Y",
"Prefix": "STD",
"ServiceDeskName": "lkjlkj",
"Description": "Standard SD",
"EditingTemplate": "Fixed_Width_Tabbed.xml",
"DefinationTemplate": "Standard",
"DisplayMachineInfo": true,
"RequiredMachineInfo": false,
"AutoSaveClock": true,
"AutoInsertNote": false,
"AutoInsertHiddenNote": true,
"ShowIncidentNotePan": false,
"ShowWorkOrders": false,
"ShowSessionTimers": false,
"ShowTasks": false,
"AllowDeleteNotes": false,
"TimeZoneOffset": "Pacific Standard Time",
"DefaultPolicy": null,
"DeskAdministrator": "alice",
"ChangeProcedure": "Standard is Changed",
"GoalProcedure": "Standard Goal - All Stages",
"AotoArchiveTime": 90,
"EmailDisplayName": "Support_Desk",
"Attributes": null
}
],
"ResponseCode": 0,
"Status": "OK",
"Error": "None"
}