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Get Service Desk Status Types

Returns the status types associated with the ServiceDesk and within the scope of the sessionId.

GET /automation/servicedesks/{id:decimal}/status

Headers

Response Codes

The table below explains each response code.

Response Code

Status

403

Required FID(s): 18127

Sample Response Model

{ 
    "TotalRecords": 2, 
    "Result": [ 
        { 
            "StatusId": "16185262010085378407020108", 
            "IsDefault": false, 
            "StatusName": "In Progress", 
            "Description": null, 
            "Attributes": null 
        }, 
        { 
            "StatusId": "57661822160071253780623396", 
            "IsDefault": false, 
            "StatusName": "Awaiting User Feedback", 
            "Description": null, 
            "Attributes": null 
        } 
    ], 
    "ResponseCode": 0, 
    "Status": "OK", 
    "Error": "None" 
}