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Machine Policy

The Machine Policy page determines how you want to notify users a remote control session to their machine is about to begin. This policy is applied to machine IDs.

Note: See User Role Policy to apply remote control notification policies by machine ID. Machine policy takes precedence over user role policy.

Exceptions

K-VNC supports all options on this page. Kaseya Remote Control supports all options on this page except:

Apply

Click Apply to apply policy parameters to selected machine IDs.

Select User Notification Type

Notify user when session terminates.

Supported by WinVNC only. Check this box to notify the user when the session terminates.

Session Termination Message

Displays only if the Notify user when session terminates box is checked. Modify the default message if necessary. The <admin> variable is the only variable that can be used in this message.

Notification Alert Text / Ask Permission Text

Displays only if the Select User Notification Type is not Silently take control. Modify the default message if necessary. The <admin> variable is the only variable that can be used in this message.

Remove

Click Remove to clear policy parameters from selected machine IDs.

Require admin note to start remote control

Click this box to require VSA users to enter a note before starting the remote control session. The note is included in the remote control log and is not displayed to the machine user.

Record remote control to a file in the machine working directory

Supported by WinVNC only. If checked, remote control sessions are automatically recorded for machines assigned this policy.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Delete

Click the delete icon next to a machine ID to clear the policy.

Edit Icon

Click a row's edit icon to populate header parameters with values from that row. You can edit these values in the header and re-apply them.

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Policy

The remote control policy applied to a machine ID.

Message

The text messages applied to a machine ID.