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Welcome

Some things to keep in mind as you navigate online user assistance:

Kaseya 2 Installation or Upgrade

1. Release Notes

Review release notes for Virtual System Administrator™.

2. System Requirements

Review the system requirements and ensure you have adequate hardware and software to run the install or update.

3. Platform Configuration and Prerequisites

Review the changes to the platform configuration that will be made and checked by the installer.

4. Installation & Upgrade Guide

When you're ready to install or upgrade, carefully follow the instructions in this step‑by‑step installation/upgrade guide.

Documentation

You can download a PDF version of the following documents. You must have Acrobat Reader installed on your system to view the PDF file.

Quick Start Guides

Getting Started

A quick start guide. This is the same content as the Getting Started chapter included in the VSA online user assistance.

User Administration

A quick start guide.

Agent Deployment

A quick start guide.

Remote Control Tools

A quick start guide.

Monitoring Configuration

A quick start guide.

Configuring Log Parsers Step-by-Step

A quick start guide.

Custom Reports

A quick start guide.

User Guides

Virtual System Administrator™ User Guide

This guide is the same content as the VSA online user assistance.

VSA API Web Service User Guide

This is the same content as the VSA API Web Service chapter included in the VSA online user assistance.

Standard Solution Package

Describes standard solutions provided to automate machine management.

Kaseya University

See the Kaseya University for training options.

Support

See the Request Support topic for support options.

See online help and user guides for other products.

This R8 version of online user assistance for Virtual System Administrator™ was generated 1/29/2015.