Glossary

Data Table Column Options

Data tables in the VSA typically provide the following column options.

• Column Selection - Click any column header drop-down arrow , then Columns to select which columns display in the table. Click the Sort Ascending or Sort Descending icons to sort the table by the selected column heading.
• Column Sorting - Click the Sort Ascending or Sort Descending icons to sort the table by the selected column heading.
• Column Filtering - Click the column drop-down arrow to enter a filter value for that column. For example enter NS to find all rows that start with NS in that column. Enter NS%2 to find all rows that start with NS and end with 2 in that column. You can filter by multiple column filters if you like.
• Flexible Column Widths - Expand or collapse the width of each column by dragging the column header boundaries left or right.

On Premises

An on premises hardware/software installation of the VSA is a maintained by a service provider and typically used only by the service provider. See Software as a Service (SaaS).

Software as a Service (SaaS)

Sharing the capabilities of a single instance of the VSA is oftentimes called "Software as a Service". Service providers contract to access a VSA hosted and maintained by a VSA tenant manager. Service providers are allocated a unique tenant partition of a shared Kaseya Server and database. Within their assigned partition, service providers can only see their own organizations, machine groups, agents, procedures, reports, tickets, and any other types of user-defined data. Service providers in a tenant partition have full access to most functions of the VSA except system maintenance, which is the responsibility of the VSA tenant manager.