Audit / Inventory

Goal

Provide a routine audit/inventory strategy to support hardware and software asset visibility for long term planning, compliance, short and long term projects, decision support, and troubleshooting.

Overview

Kaseya supports multiple types of agent based audits to detect both hardware and software deployed within an IT infrastructure. These can be broken down into Latest, Baseline and System Info audits. Latest audits incrementally update current hardware and software information about machines. Baseline audits provide a point in time picture of the hardware and software information about machines. System Info audits provide additional detail on hardware using SMBIOS. In order to keep available information about machines up to date so that strategic and tactical decisions can be made, it is important to schedule these audits to run in some regularly recurring pattern. With this audit information there must be easy ways to locate specific types of systems based on the detailed inventory data known about them and there must be ways of reporting and effectively acting on these groups of machines if needed.

Policies

A set of Policies is provided that apply recurring Audits to be scheduled across all machines within the supported IT infrastructure. These policies enable the collection of information critical to the Audit/Inventory service use case. The policies are located under [System].Core.Org Specific Policies.Audit / Inventory, and are described below.

Baseline.Baseline Audit Schedule (Annually Jan 1-14 Daytime)
- Baseline Audit Schedule (Annually Jan 1-14 6am-6pm/Power Mgmt) - Applies a scheduled Annual Baseline Audit for all machines that have been deployed and have checked in beginning on January 1st through the 14th between 6am-6pm. The policy uses the power management feature at the scheduled audit time attempting to wake a powered off machine prior to the audit. The policy is generally used in situations where annual audits may be required for planning or compliancy purposes and so that for relevant Baseline/Latest Audit comparisons can be performed for operational tasks. The policy can be selectively applied to various machines, machine groups, and/or entire organizations of machines.
Latest/SysInfo.Daily.Latest/SysInfo Audit Schedule (Daily Daytime)
- Latest/SysInfo Audit Schedule (Daily M-F 6am-6pm/Power Mgmt) - Applies scheduled Latest and System Info Audits for all machines that have checked in to run daily (M-F) between 6am-6pm. The policy uses the power management feature at the scheduled audit time attempting to wake a powered off machine prior to the audit. The policy is generally used in situations where customers need to run audits during business hours on weekdays because machines are generally turned off at night and on weekends. The policy can be selectively applied to various machines, machine groups, and/or entire organizations of machines.

Views

A set of predefined Views is provided which can be used in all aspects of IT service management and in support of the Audit / Inventory service. These Views provide the ability to filter machines across the system based on their hardware, software, and role. The following Views can be used on both reporting and operational activities.

View Name	Description
zz[SYS] HW - Dell	Displays all machines with Dell as manufacturer
zz[SYS] HW - Dell PowerEdge	Displays all machines with Dell as manufacturer and PowerEdge in product name
zz[SYS] HW - HP	Displays all machines with HP or Hewlett Packard as manufacturer
zz[SYS] HW - HP ProLiant	Displays all machines with HP or Hewlett Packard as manufacturer and ProLiant in product name
zz[SYS] HW - IBM	Displays all machines with IBM as manufacturer
zz[SYS] HW - IBM Series X	Displays all machines with IBM as manufacturer and Series X in product name
zz[SYS] HW - Lenovo	Displays all machines with Lenovo as manufacturer
zz[SYS] HW - Not Portable	Displays all machines that are not mobile
zz[SYS] HW - Portable	Displays all machines that are mobile (i.e. chassis type = notebook or laptop or portable or tablet pc or hand-held or sub-notebook or netbook)
zz[SYS] HW - Under 1GB Memory	Displays all machines that have less than 1GB of memory
zz[SYS] HW - Under 512MB Memory	Displays all machines that have less than 512MB of memory
zz[SYS] HW - Virtual Guest	Displays all machines that are Virtualized computers (VMWare, XenServer, VirtualBox or HyperV guests)
zz[SYS] Network - 10.11.12.x	Displays agents of specific 10.11.12.x network
zz[SYS] OS - All Linux	Displays all Linux machines
zz[SYS] OS - All Mac OS X	Displays all Mac OS X machines
zz[SYS] OS - All Mac OS X Servers	Displays all Mac OS X Server machines
zz[SYS] OS - All Mac OS X Workstations	Displays all Mac OS X Workstation machines
zz[SYS] OS - All Servers	Displays all machines running a Server class Operating System
zz[SYS] OS - All Windows	Displays all Windows machines
zz[SYS] OS - All Windows SBS	Displays all Windows SBS Server machines
zz[SYS] OS - All Windows Servers	Displays all Windows Server machines
zz[SYS] OS - All Windows Workstations	Displays all Windows Workstation machines
zz[SYS] OS - All Workstations	Displays all machines running a Workstation class Operating System
zz[SYS] OS - Mac OS X 10.5 Leopard	Displays all Mac OS X v10.5 machines
zz[SYS] OS - Mac OS X 10.6 Snow Leopard	Displays all Mac OS X v10.6 machines
zz[SYS] OS - Mac OS X 10.7 Lion	Displays all Mac OS X v10.7 machines
zz[SYS] OS - Mac OS X 10.8 Mountain Lion	Displays all Mac OS X v10.8 machines
zz[SYS] OS - Win 2003 SBS	Displays all machines running a Windows 2003 Small Business Server Operating System
zz[SYS] OS - Win 2003 Server	Displays all machines running a Windows 2003 Server Operating System
zz[SYS] OS - Win 2008 R2 Server	Displays all machines running a Windows 2008 Server R2 Operating System
zz[SYS] OS - Win 2008 SBS	Displays all machines running a Windows 2008 Small Business Server Operating System
zz[SYS] OS - Win 2008 Server	Displays all machines running a Windows 2008 Server Operating System
zz[SYS] OS - Win 2012 Server	Displays all machines running a Windows 2012 Server Operating System
zz[SYS] OS - Win 7	Displays all machines running a Windows 7 Operating System
zz[SYS] OS - Win Vista	Displays all machines running a Windows Vista Operating System
zz[SYS] OS - Win XP	Displays all machines running a Windows XP Operating System
zz[SYS] Role - BackupExec Server	Displays all BackupExec Servers
zz[SYS] Role - Blackberry Server	Displays all Blackberry Enterprise Servers
zz[SYS] Role - BrightStor ARCserve Server	Displays all BrightStor ARCserve Servers
zz[SYS] Role - Citrix Server	Displays all Citrix Servers
zz[SYS] Role - DHCP Server	Displays all MS DHCP Servers
zz[SYS] Role - DNS Server	Displays all MS DNS Servers
zz[SYS] Role - Domain Controller	Displays all MS AD Domain Controller Servers
zz[SYS] Role - Exchange 2003 Server	Displays all MS Exchange 2003 Servers
zz[SYS] Role - Exchange 2007 Server	Displays all MS Exchange 2007 Servers
zz[SYS] Role - Exchange 2010 Server	Displays all MS Exchange 2010 Servers
zz[SYS] Role - Exchange Server	Displays all MS Exchange Servers
zz[SYS] Role - File Server	Displays all MS File Servers with non-admin file share(s)
zz[SYS] Role - FTP Server	Displays all MS FTP Servers
zz[SYS] Role - IIS Server	Displays all MS IIS Servers
zz[SYS] Role - IMAP4 Server	Displays all MS IMAP4 Servers
zz[SYS] Role - POP3 Server	Displays all MS POP3 Servers
zz[SYS] Role - Print Server	Displays all MS Print Servers with non-admin file share(s)
zz[SYS] Role - SharePoint Server	Displays all MS SharePoint Servers
zz[SYS] Role - SMTP Server	Displays all MS SMTP Servers that are not also MS Exchange Servers
zz[SYS] Role - SQL Server	Displays all MS SQL Servers
zz[SYS] Role - SQL Server (Default Instance)	Displays all MS SQL Servers setup with the default instance
zz[SYS] Role - SQL Server 2005	Displays all MS SQL 2005 Servers
zz[SYS] Role - SQL Server 2008	Displays all MS SQL 2008 Servers
zz[SYS] Role - Terminal Server	Displays all MS Terminal Servers in Application Mode
zz[SYS] Role - WINS Server	Displays all MS WINS Servers