Starting Traverse for the First Time on Windows

1. On the system hosting the BVE/Provisioning Database:
   • Use the Start menu to navigate to Traverse programs folder.
   • Click the Launch Traverse Service Controller option.
   • Click Start All.

     

2. Ensure that all the components display a checkmark and that a green circle displays at the top of the dialog.

   You can also open a command window and enter:

   net start | findstr /i "traverse"

   Note: See Starting and Stopping Traverse for more information.

3. If some components do not start, check for the following common start-up problems:
   • Expired license key. - Check to see if your Traverse license key is expired by reviewing the <TRAVERSE_HOME>/etc/licenseKey.xml file.
   • Another Web server is using the httpd port on the server.
   • Failure to reboot after completing the installation.
4. After identifying and fixing any problems related to component start-up, restart Traverse.
5. In a supported web browser, navigate to http://your_host/, where your_host is the fully qualified name or IP address of the server on which Traverse is operating.

   Note: You can specify a port number other than (the default) 80 when installing Traverse. Remember to include this port number in the Traverse URL.

6. Enter your username and password (for example, traverse/traverse).
7. Add some test devices to verify that the system is functioning correctly.
8. Log out of Traverse. Then, log in as superuser with the password traverse. See Users and Departments if you want to create additional departments and administration groups.
9. Populate the system with devices. See Adding Devices to add devices.