Added the ability to right-click any record and select an 'Open in new window' option. (BMS-1957)
Admin
You can now use the % symbol with LIKE and NOT LIKE operators in workflows to act as wildcard strings. Example: Network Backup %successful (BMS-1953)
Fixed an issue using Like and Not Like operators in workflows. (BMS-1927)
Fixed an error that displayed when trying to save a new Admin > My Company > Administrative Work record. (BMS-1930)
Fixed the Due Date in 'To Dos' to default to the current date, based on the timezone specified for the main location in the Admin > My Company > Locations page. (BMS-1931)
CRM
Reopening a sales order now shows a linked project as expected. (BMS-1951)
Fixed the line item totals shown in printed quotations for discounted items when the items are included in the quote at no charge. (BMS-2013)
The Excel spreadsheet used to import customer accounts now highlights the 'Main Location Name' and 'Billing Country' column headers in red, to indicate these are required fields. (BMS-1960)
Finance
Quickbooks Sync now adds the customer name to the bill-to address of transferred invoices. (BMS-1936)
Importing Quickbooks Desktop Sync data into BMS now includes updating the following fields in BMS customer accounts. (BMS-1949)
Is Taxable
Description
Website
Account Type.
Business Type.
Default Currency
Home
Clicking the 'Dismiss All' button on a calendar reminder popup window now prevents all listed reminders from reappearing. (BMS-1942)
Fixed an issue with drop-down lists for search parameters on the Dispatch Calendar page. (BMS-1922)
Fixed an issue that was preventing recurring appointments from showing multiple times in calendars. (BMS-1952)
Ad Hoc Reports
Added the 'Completed' field to the Service Desk > To Do category in Ad Hoc Reports. (BMS-2014)
Added 'Expense Account' and 'Income Account' fields to the Inventory > Products category in Ad-Hoc Reports. (BMS-1947)
Service Desk
An email sent using the notification tab in a ticket now displays the 'From' address specified in the Admin > Company Settings > Outbound Email > Business Email field. (BMS-1996)
A ticket created from an email that includes attachments, now includes those attachments in email notifications. (BMS-1962)
Workflows were updated to include attachments in email notifications when a note with attachments is added to a ticket. (BMS-1921)
The Home > My Tickets page now shows tickets as follows. (BMS-1935)
By default, you only see tickets assigned to you as Primary Assignee.
You can use search parameters to show tickets:
Assigned to you as a 'Secondary Assignee' or 'Created by Me' using the Ticket Owner parameter.
Assigned to you by queue using the Queue parameter.
Clearing the search list on the Home > My Tickets page returns the search list to the default view of tickets assigned to you as Primary Assignee. (BMS-1925)
Ticket numbering now uses the timezone of the company's main location to create the date portion of the ticket number. (BMS-1946)
Fixed an issue with font colors for ticket status rows on the Service Desk > Dashboard page not honoring the settings on the Admin > Service Desk > Ticket Status page. (BMS-1959)
