VSA (R9.2) - 3 November 2015

Note: 9.2.0.4 was the final base release. 9.2.0.5 is the first patch release.

RDP

You can launch RDP sessions using the following methods:
- Navigate to Remote Control->Desktop Control->Control Machine and click on the hyperlinked machine.group name
- Use the 'RDP Machine' button on the Quick Launch ribbon of Quick View. To display the 'RDP Machine' button set the Select Type for the machine to RDP, then click the 'Gear' icon in Quick View to add the button in the configuration window.
These additional pages support RDP sessions:
- Remote Contro > Configure > Select Type - You can now select the type of remote control session launched by each machine on the Control Machine page: K-VNC or RDP.
- Remote Control > Configure > Set Parameters - Sets options for RDP sessions.
- RDP sessions can also be managed using User Role Policy and Machine Policy.

Timezone Offsets for Reports in Tenant Partitions

An option has been added to the System > Local Settings page that sets a preferred timezone for dates and times generated by reports in tenant partitions only. The default timezone for all tenants is Kserver time.

Executive Report

The look and feel of the Executive Report has been updated.

Agent Procedure Approvals

A new System > Server Management > Default Settings option was added ("Enable Agent Procedure Signing") which allows users to turn on/off agent procedure signature/approval checking for user created agent procedures.

Agents

A new 'Reverse Group ID' column was added to the Advanced Filter list on the Agent > Agent Status page.

Supported Operating System Changes

Support for Windows 10 was added.
Installing the KServer on XP SP3 and Vista is no longer supported.

SQL Database Improvements

Several changes were made to improve the performance of SQL Server.

Bug Fixes

Audits	Fixed an issue with audits not identifying all changed applications.
Agents	Fixed an intermittent error message that displayed when agents booted up on Apple machines.
Agents	Fixed an issue sharing agent packages with other VSA users when a large number of VSA users exists.
Agents	Fixed an issue with filtering Event Logs on the Agent > Agent Logs page.
Agents	Fixed an issue using the Country field in advanced filtering of view definitions.
Agents	Fixed an issue with the 'Select Page' option when sorting columns on the Agent > Agent Logs > Event Logs page.
Agents	Fixed an issue with moving multiple machines using the Agent > Change Group page.
Agents	Fixed an issue with renaming agents if the organization's name contained multiple hyphens.
Agents	Fixed an issue that caused the html tags to show when hovering the cursor over an agent icon that has a badge and special instructions set.
Agents	A new 'Reverse Group ID' column was added to the Advanced Filter list on the Agent > Agent Status page.
Agents	Fixed an issue that prevented the user logon URL specified on the Agent Menu page from displaying when the machine user double-clicked the agent icon in the system tray.
Agents	Resolved an issue where online agents would sometimes be reported as offline in the database.
Agents	Fixed an agent connection race condition.
Agents	VSA usernames that include apostrophes may be created via Active Directory and Domain Watch integration in Discovery. Fixed an issue sharing views and agent packages when a username contains an apostrophe.
Agents	Fixed an issue sharing agent packages with other VSA users when a large number of VSA users exists.
Agents	Fixed an issue with agent procedures not continuing on failure when executing a child script, even though the agent procedure was marked as Continue on Fail.
Agents	Fixed an issue with editing Quick View preferences.
Agent Procedure	Fixed an issue with the agent procedure sendEmail() command that caused single apostrophes in the subject line of the email to be converted into double apostrophes.
Agent Procedures	Updated the Agent Procedures > Patch Deploy drop-down selection list to show all supported OS types
Agent Procedures	You can now apply a changed value in the Machine ID filter on the Agent Procedure > Schedule Create page and update the list of agents displayed, similar to other agent pages.
Agent Procedures	Renaming a folder does now updates the tool tip correctly.
Agent Procedures	Fixed an issue that incorrectly allowed agent procedures to be saved with the same name in the same folder.
Agent Procedures	You can no longer save an agent procedure with just space characters.
Agent Procedures	Updated the Agent Procedures > Patch Deploy drop-down selection list to show all supported OS types
Agent Procedures	Updated the utility used by agent procedures to unzipped compressed files.
Audit	Selecting a view now filters the machine list on the Audit > Manage Credentials page.
Classic Monitoring	Monitor counter data is now stored using UTC date and time.
Classic Monitoring	Fixed an issue that could allow the alertNotify table to potentially keep growing.
Classic Monitoring	Fixed an issue that prevented the Monitor > Agent Monitoring > Alerts page from being displayed.
Classic Monitoring	Fixed a monitoring issue in SaaS environments reported as a ProcessEventForMissingInstance() failure.
Classic Monitoring	Updated documentation concerning agent offline alerts.
Classic Monitoring	Improved the updating of assigned monitor sets with newly discovered configuration changes after running 'Update lists by scan'.
Classic Monitoring	Fixed an issue that prevented importing monitor sets that contained services.
Classic Monitoring	Fixed an issue with monitor sets not working if the VSA uses a German language installation of SQL Server.
Classic Monitoring	Fixed an issue with Autoclose not honoring the alarm condition and closing randomly.
Classic Monitoring	Fixed an issue with the format of Monitor > Alerts > Application Changes alerts.
Classic Monitoring	Fixed an issue that prevented hardware alerts from creating an alarm.
Classic Monitoring	The following inaccurate text was removed from the Monitor > Event Log Alerts page: 1) The text 'Note: Red letters indicate logging disabled.'. 2) Red letter acronyms "EWISFCV" to indicate logging.
Classic Monitoring	Fixed an error displayed when opening a child window in the Monitor Set Status dashlet when the 'display only alarmed machines' checkbox is checked.
Classic Monitoring	Fixed an issue with the logical disk monitor set to * All.
Classic Monitoring	Fixed the drop-down list that sets a time option for the Alarm List dashlet and the Alarm Ticker dashlet.
Remote Control	Fixed an ' invalid session token' error message that displayed when launching Kaseya Remote Control. Applies to IE browsers only.
Remote Control	Fixed an issue with the quick launch functions in 'Quick View' disappearing when the French language pack was selected.
Remote Control	Fixed an issue with Remote Control crashing on OS X due to a leftover temp file.
Remote Control	Fixed an issue that caused a Kaseya Remote Control session to disconnect when the remote machine user logged off.
Remote Control	Fixed a problem where concurrent Remote Control sessions did not work on some Windows operating systems.
Remote Control	Fixed an issue that caused Kaseya Remote Control to display an error when started from Live Connect. Fixed by IP-809 in patch release (9.1.0.2)
Remote Control	Fixed an issue with the Remote Control > Reset Password page timing out.
Remote Control	Fixed an issue that caused the CTRL key to get stuck after clicking the Alt+Gr key while in a remote session.
Remote Control	User names that contain spaces (eg: "John Smith") now appear in full in the Remote Control Log.
Remote Control	As a security measure the clipboard is emptied at the end of a remote control session.
Remote Control	Updated the priority of agent procedures used to start a legacy remote control session.
Ticketing	Fixed an issue with the Ticketing search filter causing timeouts.
Ticketing	Saving a Ticketing ticket no longer changes the 'hours worked' value entered.
Ticketing	Ticketing tickets created from inbound email no longer remove hyperlinks contained within the body of the email.
Ticketing	Fixed an issue with populating ticket contact information automatically when tickets are created via Agent > Live Connect.
Ticketing	Fixed an issue that prevented the re-ordering of tickets by category on the Edit Fields page.
Ticketing	Fixed a Ticketing module issue that prevented standard users from seeing assignees with the same role or any of the user's scopes since upgrade to R8.
Ticketing	Fixed an issue with adding hours worked when merging tickets.
Ticketing	Fixed an issue with filtering Ticketing tickets based on negative values.
Ticketing	Fixed an http 500.100 ASP error message that displayed after repeatedly displaying the Ticketing > Edit fields page.
Ticketing	Fixed an issue processing the Ticketing email reader in tenant partitions.
Management Dashboard	Fixed an issue with displaying the correct status of agents on the Info Center > Management Dashboard page.
Management Dashboard	Fixed an issue with displaying the Info Center > View Dashboard page.
Reports	Applies to SaaS. Fixed an issue with copying report parts in tenant partitions.
Reports	Fixed a cosmetic error displayed by the Info Center > Reports > Monitor Log user interface.
Reports	The Executive Summary report now correctly shows the number of Antivirus Full and Quick scans completed.
Reports	Fixed an issue with the Kaseya Remote Control Log showing the wrong duration time.
Reports	Applies to SaaS. Report data has been configured to use the preferred tenant timezone set on the System > Local Settings page.
Reports	The Date field--date only without time--was added back to the KRC History report.
Reports	Fixed an exception that displayed when trying to edit a report part with the 'MIN' aggregate value set.
Reports	Fixed an issue that caused all graphics to be removed from reports, 24 to 48 hours after the reports are created.
Reports	Renaming report sets no longer adds a duplicate listing of each report in the report set.
Reports	Fixed a 'name already exists' error message that prevented saving a previously saved report cover page.
Reports	Added a script to clean up data in the Uptime History report.
Reports	A date format option was added to the Info Center > Report Parts > Service Desk > Tickets > Create Date column.
Reports	Fixed an issue with the Executive Report timing out.
Reports	Fixed an issue with missing information when publishing a report using the 'Discovered Devices' report part.
Reports	Fixed an error that was generated when publishing a report that includes the 'Domain Name' column in the 'Domain Usersl' report part.
Reports	Fixed an error that was generated when publishing a report that includes the 'Domain Name' column in the 'Domain User Detail' report part.
Reports	The Info Center > Report Parts > Service Desk > Custom Field Details > Organization column was fixed to return the names of organizations.
Reports	Fixed an issue with the values displayed by the start time and end time columns in reports using the 'Legacy Remote Control Log' report part.
Reports	A 'Resource Type' column was added to the Info Center > Report Parts > Service Desk > Ticket Notes report part.
Reports	In the report Run Now dialog, the 'Cancel Report' tooltip was moved to avoid masking the Cancel button.
Reports	Moving a column in the 'Column Selection" grid of a table report part no longer creates a duplicate row.
System	Fixed a cosmetic issue with the System > Configure > 'Hide maintenance warning' drop-down list displaying HTML tags.
System	Applies to Saas. Fixed an issue with the System > User History not showing 'System' user actions.
System	Resized the initial display of the System > User Security > User Roles > Set Role Access Rights dialog so as to remove a duplicate set of scrolls bars.
System	Resized the initial display of the System > Manage > Organization > Change Organization dialog so as to remove the scrolls bars.
System	Resized the initial display of the System > Manage > Organization > Staff dialog so as to remove the scrolls bars.
System	Resized the initial display of the System > User Security > User Roles > Assign Role Type dialog so as to remove the scrolls bars.
System	Validation was added to prevent entering an incorrectly formatted email address in the Primary Email field when adding a new organization.
System	Fixed the display of text on the 'Delete Organization Type' dialog on the System > 'Set-up Types' page.
System	The System Managements Configuration wizard on the System > Manage > Organization page was resized to remove the initial display of scroll bars.
System	The System > System > License Manager > Change License Allocation dialog was resized to remove the initial display of scroll bars.
System	Resized the System > Set-up Types > Add/Edit dialog.
System	Added an asterisk to the Description field on the System > Set-up Types > Add dialog to indicate it is a required field.
System	The Edit Custom Field dialog on the System > Manage page was resized to display the entire tool bar..
System	You can now include an apostrophe in the name of a department.
System	Fixed an issue that ensures settings for new users are saved correctly.
System	The checkbox label for the Edit dialog displayed by the System > Default Settings page was changed from 'Value' to 'Enabled'.
System	Fixed an issue that caused the System > Server Management > Application Logging > Log tab to display an error dialog without any message.
System	Fixed the display of a list of available database backup files to restore from on the System > Configure page.
System	Fixed an issue with the System > Logon Policy > 'Require password change every <N> days' option.
System	Fixed an issue with creating a new VSA user and associating the new user with an existing staff member record. Previously, the "Staff Member" area of the new user record was not populated as expected..
System	Fixed an issue with displaying the System > Users page when set to any non-English language.
System	Fixed an issue with the System > Request Support > Create button.
System	Organization names now validate against repeating hyphen characters.
System	Fixed an intermittent error on the System > Configure page.
System	Site customization can now be used with the new logon page.
System	The Version field on the System > License Manager page was updated.
System	The "changed files" link for patch release notes was fixed.
System	Added format validation to the Administrator email field on the System > Preferences page.
System	Fixed an issue with displaying the 'VSA Server Stats' page on servers running SQL Server 2014. This page is displayed by clicking the System > Statistics > 'Statistics collected at' link.
System	The following warning checkboxes on the System > Configure page no longer stay checked after unchecking them: * Warn if the server can not get data from http://vsaupdate.kaseya.net * Warn when the license reaches the maximum number of seats
System	The 'tif' file extension was added to the System > Default Settings > Attachment Upload Whitelist tab.
System	On the System > Import Center page, an inaccurate 'loading data' message was removed when there is no data to import.
System	Including an apostrophe in the name of an export no longer causes downloading to fail from the System > Import Center page.
System	Fixed an issue with displaying the System > Users page when set to a non-English language.
System	All password strength options on the System > Logon Policy page are now ignored by domain VSA logons and domain Portal Access logons.
System	Added missing City and ZIP code fields to the General tab of the System > Orgs/Groups/Depts/Staff > Manage page.
System	Removed unnecessary prompt text from the default logon page.
System	Resized the initial display of the System > System Log page so as to remove double scrolls bars.
System	The Assign Role Type dialog for a machine role now displays a message clarifying there are no additional machine roletypes available.
System	Fixed an issue with refreshing a change in the 'Number of Employees' field on the System > Manage > General tab.
Authentication - 2FA	Fixed an issue with the AuthAnvil > View KLC audit logs page.
Authentication - VSA	When an administrator logs in, the IP address is now reflected in the administrators table.
Authentication - VSA	For VSA logons and 2FA prompts, timeouts have been removed.
Authentication - Portal Access	Fixed a error displayed when trying to logon as a Portal Access user.
Database Views	An OrgId column was added to the vMachine database view.
Database Views	A database view now maps field names and values correctly after deleting a custom field.
AppFoundation Core	Fixed an issue that caused DB maintenance re-indexing issues.
AppFoundation Core	Fixed an issue with the Kaseya Event Service service crashing randomly.
AppFoundation Core	Fixed the download folder to \WebPages\ManagedFiles\. The user can download only from the above folder.
AppFoundation Core	The Logging.SysLog query was updated to improve performance.
AppFoundation Core	Fixed an issue caused by preset views.
AppFoundation Core	Fixed an error in the importSampleData.inc file.
KServer	Added a SQL Server index to improve KServer audit processing performance.
KServer	Fixed a logging message created by the constructContextList function.
KServer	The agent migration debug logging message was removed.
KServer	Fixed an issue with corrupted application audit data.
KServer	Fixed an issue causing deadlocks on busy servers when reapply schema was run.
KServer	Updated a database query to improve stability.
KServer	Updated the date format used in kserver connections to the database to improve performance.
KServer	Added support for redirecting HTTP requests to HTTPS.
VSA	Numerous typos and spelling errors were corrected throughout the VSA.
VSA	Fixed some usability issues with the 'Organize Bookmarks' dialog.
VSA	When selecting a date from the calendar the text "today" no longer overlaps the dates in the calendar.
VSA	Added additional error trapping to reduce the likelihood of "object not found" Javascript errors when navigating too quickly throughout the VSA.
VSA	Fix a bug that allowed users to drop tree nodes at the same level as the cabinets.
VSA	Users can no longer share, edit, or move the System > Core Policies.
Kinstall	Fixed an Reapply Schema issue with the Backup 'bkBuildVersion' value during a Kinstall.
Kinstall	Kinstall now prevents the user from installing to the C:\Program Files directory.
Kinstall	Installer updated to require .NET 4.5
Kinstall	The addon modules installed by R9 Kinstall were updated to display the correct version number in the Windows add/remove program list.
Kinstall	Fixed an issue that caused the 9.1 Installation Addon page of the Kinstall wizard to display an "Installer Version compatibility update is required" message for each addon and require all addons to be installed.