Agent

Added beta support for installing an agent on Windows 10 OS machines.

Kinstall

Two new system checks were added to the Kinstaller to support AuthAnvil Password Solution integration.

Agent

Text is no longer truncated after the word 'or' in Agent > Edit Profile > Special Instructions when both 'or' and '=' are included in the text.

Agent

Fixed an issue with merging agent accounts using the Agent > Rename page.

Agent

Fixed an intermittent error message that displayed when agents booted up on Apple machines.

Agent

Eliminated the display of a 'Digitally Signed Driver is Required' message when the Kaseya agent is installed.

Agent

Fixed a resizing issue when trying to share a view using the Agent > Agent Status > Edit > Share dialog.

Audit

Applies to Apple OS 10.10. Fixed an issue that prevented the installed applications list and add/remove list from being populated by the latest audit.

Classic Monitoring

Fixed an issue that prevented monitor sets assigned to machines from being applied to endpoints.

Classic Monitoring

Fixed an issue that caused alerts not to work after an R9 upgrade due to suspendUpdate error.

Classic Monitoring

Fixed an issue that prevented the editing of monitor sets.

Classic Monitoring

Fixed an issue that prevented Monitor Set alerts from being triggered.

Classic Monitoring

Fixed the display of the Alert Summary page when a large number of agents are deployed.

Classic Monitoring

Fixed an issue that caused the wrong path to be specified when deploying new monitor sets to machines.

Classic Monitoring

Fixed an issue that caused the list of counters to be the same for any monitor object you select for monitoring.

Classic Monitoring

Fixed an issue that caused monitor set names to displays as numbers.

Classic Monitoring

Fixed an issue that caused the list of counters to be the same for any monitor object you select for monitoring.

Classic Monitoring

Fixed an issue that prevented emails and alarms to be generated from monitor alerts.

Classic Monitoring

Fixed an issue that prevented hardware alerts from creating an alarm.

Documentation

Several online helpID corrections were fixed.

Kaseya Portal

Fixed an issue with the 'Buy Now' option used by customers timing out occasionally.

Kaseya Portal

Fixed an issue with the ‘Buy Now’ option still displaying for a paid customer instead of the expected account information.

Kaseya Remote Control

Fixed an issue that caused Kaseya Remote Control to fail to connect to a machine after a network outage, even after network connectivity was restored.

Kaseya Remote Control

Fixed an issue that caused the CTRL key to get stuck after clicking the Alt+Gr key while in a remote session.

Kaseya Remote Control

Fixed an issue that prevented setting the number of days to keep logs for the 'Kaseya Remote Control Log' on the Agent > Log History page.

Kaseya Remote Control

Fixed an issue that prevented Kaseya Remote Control from starting on machines with long agent names. Applies to IE browsers only.

Kaseya Remote Control

Fixed several issues related to the "Legacy Remote Control Log" report part.

Kaseya Remote Control

Fixed an issue with the display of admin notes in the 'Kaseya Remote Control (KRC) Log' report part if required to run a KRC session.

Kaseya Remote Control

Restored the 'Date-Only' column in the Kaseya Remote Control report part.

Remote Control

Fixed an issue with the Remote Control > Reset Password page timing out.

Kinstall

Fixed an issue with running Kinstall in silent mode.

Kinstall

Mobility was updated to show the Installed Version on the Addon Installation page of the Kinstall wizard.

Kserver

Corrected an error that caused KServer to freeze.

Kserver

Fixed an issue that caused the Kaseya service to crash after applying patch 9.0.0.4.

Kserver

To reduce the growth of log files, after agent migration, tenant migration log messages are generated as Info level messages.

Machine ID Filter

Fixed an issue in trial tenant partitions that caused the machine ID filter to hide and reappear when the cursor hovered over it. Applies to Chrome and Safari only.

System

A VSA logon attempt that includes a good username and a bad password is now logged.

System

An error message no longer displays in the System > System Log when an assigned monitor set alert is triggered.

System

Fixed an issue that prevented SQL backups from running after upgrading to R9.

System

Fixed an issue with importing Service Desk Definitions in the System > Import Center.

System

A security vulnerability was removed.

System

Fixed an issue with visibility of user data related to Akamai webpage caching.

Ticketing

Fixed an error that displayed when trying to use the Ticketing > Create/View page.

Ticketing

Fixed an issue that caused a timeout on the Ticketing > View Summary page when filtering was selected.

Ticketing

Reordering fields on the Ticketing > Edit Fields page is now applied correctly to the ordering of fields on the Ticketing > Create / View page.

Ticketing

Data no longer disappears from the Live Connect > Ticketing > New Ticket/Edit > Contact field, if data is entered in the Contact field first, then data is entered in the Category, Email Address or Phone fields.

Ticketing

Fixed an issue that interfered with filtering tickets after moving items in the list using the Ticketing > Edit Field > Edit List page.

Ticketing

Fixed an issue that caused email alerts of alertType:22 (unassigned ticket received via email) to throw an exception if the email was mapped to a machine but not a user using Email Mapper.

View Definitions

Fixed an issue with selected SaaS view definitions not being shared as expected.