BMS (v4.0.15) - 29 September 2018

New Features

• ITG Integration for searching and viewing assets from any website.
• Added Bulk Import For Inventory Products.
• Changed the Rest API of Service Desk Time to Dynamic Paging.

Enhancements

• Add Unknown Workflows to templates.
• Give the Default Due Date to be Now when Adding new To-Do from Tickets or Main Dashboard.
• Status of task is wrong when status of subtasks are a mix of closed and completed.
• Ability to Add multiple Hardware Items with the Same name in the Product Quotations.
• QuickBooks Desktop Sync - Customers - Sync Credit Limit, Net Days, Description.
• Generate tickets for accounts that have the status as prospect.
• Enhance the Workflow Due and Overdue Trigger Speed.
• Button Colour change for New Priority.
• Change the Attachment Path to take from Configuration file instead of Absolute Path.
• Set MaxFileSize limitation on File Upload for Attachments to 20 MB.
• Add a new End Point for VSA to Increment the Ticket Occurrence instead of Adding Note when Alarm is reoccurring.
• Check if Company is Active or Trial from Cronofy Integration to Prevent Calendar Sync after Deactivation.
• Update Get Past Items Filter to include 3 month filter.

Fixes

• QB Desktop - Spelling Errors.
• Ad-Hoc Reports are failing when using Custom Fields on Employee Categories.
• Import Contacts - ConnectWise via Sizzle Tool is not Working.
• Tickets in APAC region are getting duplicate numbers in specific scenarios from Email Parser.
• Clicking Cancel button in existing workflow redirects to new workflow page.
• QuickBooks Desktop - Wrong validation message appear when exporting a Reimbursement without a reference number.
• QuickBooks Desktop - Can not Export the Reimbursement.
• Rest API - Fix Post Service Quotations.
• TimeSheet - wrong data in pdf when there is multiple time logs for a task.
• Formatting Error when a Ticket Note is created.
• My Templates - Breadcrumbs Glitch - Not reflecting the correct path.
• Import Tickets Via Rest API is always defaulting to UTC instead of Reading the Main Branch Timezone Date.
• BMS Users created as employees with external access cannot create tickets with 2FA Enabled.
• Exporting items from BMS to Xero showing items not related to the current tenant.
• Recurring Tickets - UTC Time saved for the recurring tickets in the Tickets Tab.
• Products Quotation - in the Views, when you add the Column "Converted to Sales Order", there is nothing displayed.
• Import Accounts - wrong functionality for the import when importing an account with account manager as client portal.
• My ticket - Print Ticket not working properly.
• QB Desktop - Spelling Errors.
• Views - Same column in the listing section displaying multiple time.
• Invoice - Delete Discount is not deleted from the first time.
• Xero - Work type exported with different name.
• Inventory - Deliver Product Charges -Searching by specific clients still displays all clients.
• QB Sync - Voided Reimbursements Showing for Sync.
• Ticket By Assignee is not Showing Correct Number for APAC Region Users.
• Spelling Fixes - In Email Templates.
• Due Date is Showing incorrectly on the Ticket Listing inside the Master Recurring Tickets.
• Company News Not using the Publish Date to Show the News on the Dashboard.
• Kaseya BMS API - Task Timelogs request results in error 500.
• Billing Automation - Scheduler not updated when saving new job information.
• Tickets Listing - Search not working on Queue when Queue Name includes a comma (,) and Statuses.
• Quote Template - Alignment Issue of Total Price.
• Add-Hoc Report Performance Issue for Ticket Activity Notes.
• Client Location Address - Tab order out of order.