VSA (v6.5.0.0) - 31 January 2014

	On Premises and SaaS Enhancements
Agent	A new /v agent install switch has been added. The /v switch associates an agent with an existing agent account in the VSA when the machine name, agent name and organization are the same for the same partition. Ignores creating a new agent account when a new MAC address is detected. Suitable for re-using existing agent accounts created for reverted VDI resources, but will also work with physical machines. Added a new VDI column to the the Agent > Agent Status page. The column shows a green check box if the /v agent install switch is used to install an agent to an existing agent account, as described above. The VSA version number and agent version number has been upgraded to a minimum of 6.5.0.0 Created a catalog-based DLL driver for handling OEM services. Windows Server 2000 is no longer supported by the Kaseya agent. Agents installed on existing Windows Server 2000 machines cannot be upgraded to agent version 6.5.
Apple Agents	Support for OS X 10.9 Mavericks has been added to the Kaseya agent. The Mac agent installer now signs using an Apple Developer ID certificate
Agent Procedures	Windows 8.1 & 2012 R2 are now supported in steps of the Agent Procedure Editor.
Live Connect	Live Connect > Desktop Access > VNC now supports keystroke mappings created using SHIFT+OPTION keystroke combinations. Live Connect now supports IE11. Live Connect now supports Mac 10.9 Mavericks endpoints.
Remote Control	Windows 8.1 & 2012 R2 are now supported in Remote Control.
Upgrading from 6.3	Only upgrades from VSA version 6.3 to version 6.5 are supported. Upgrade a VSA version 6.2 to version 6.3, before upgrading to version 6.5. To upgrade from VSA version 6.1 or earlier, please contact support for assistance.
	On Premises and SaaS Bug Fixes
Kserver/Agent	LUA.exe processes now terminate on agent machines correctly. Agent installers are now signed with Kaseya certificates. The VSA now correctly identifies Windows 8.1 & 2012 R2 agent machines. The Agent > Protection > Application Blocker no longer blocks selected applications unexpectedly. Added a parameter to ensure the client-side Lua scheduler executes Lua scripts in a timely manner. Upgraded a driver that was preventing an agent process from shutting threads down.
Agent - Agent Update	The version number was removed from the tooltip displayed by the Download Live Connect Plugin Install link and icon on the Agent > Update Agent page.
Kserver/Agent - Security Vulnerability	A possible security vulnerability has been removed.
Kserver/Agent - Documentation	Draft documentation was created for the Command, Supported Products and Message Type JSON Catalogs Updated documentation to say you must click the monitor wizard on the Agent Logs page instead of hovering over it. Added a note to the documentation explaining the rationale for specifying primary/secondary servers on the Agent > Configure Agents > Check-in Control page. Added a description for the "Info" icon that can display in Agent Event Logs.
Agent Plugins	Performance issues related to running Lua.exe multiple times were corrected.
Agent Plugins - Security Vulnerability	A possible security vulnerability has been removed.
Agent Procedures	The Agent Procedure Status page no longer shows scheduled agent procedures that have been deleted. The agent procedure Export Folder button displays consistently now for a shared folder, provided the appropriate user and role permissions are being used. Agent procedures xmls are now fully and correctly imported into the agent procedure folder tree. The Agent Procedures editor allows ..\ and ../ in writeFile() step. You can no longer overwrite an agent procedure that you only have the right to view.
Agent Procedures - Security Vulnerability	A possible security vulnerability has been removed.
Live Connect	Corrected issues with the desktop thumbnail feature in Live Connect. Live Connect has been updated to support Windows 8 and 8.1.
Live Connect - Security Vulnerability	A possible security vulnerability has been removed.
Remote Control - Security Vulnerability	A possible security vulnerability has been removed.
Notification Bar	Fixed a Notification Bar issue causing a large number of deadlocks. Updated the text displayed in the KServer Down message in the Notification Bar.
System	Fixed a bug preventing licenses to be allocated by organization and machine group on the System > License Manager > License By Group tab Fixed a License Manager error generated when accessing the License By Group tab. Fixed a hidden link just to the right of 'KServer Version' text on the System > Configure page. Removed an outdated harvest licensing data schedule that was causing errors. The copyright on the logon page was updated.
System - Security Vulnerability	A possible security vulnerability has been removed.
Audit	When a custom field is deleted, filter criteria for any remaining custom fields in agent views now display correctly. Clicking the Patch Approval link on the Machine Summary > Patch Status page, then clicking the back browser button, now returns you correctly to the Patch Status tab. The Audit > View Individual Data > System Information > Dell System Serial Number link now displays the correct Dell warranty page.
Audit - Security Vulnerability	A possible security vulnerability has been removed.
Monitor	Corrected a javascript runtime error in the monitor set status dashlet.
Monitor - Security Vulnerability	A possible security vulnerability has been removed.
Ticketing	Firefox display issues associated with Ticketing module tickets in Live Connect were corrected. The value shown in the Ticketing > Migrate Tickets page forward/page back field no longer remains frozen on 0 or remains blank when a new ticket is created by an agent. This bug fix resolves a note formatting issue in the Ticketing module associated with tickets created from emails. A Web API for ticketing (GetNotesLast) no longer times out. Corrected a deadlock issue when processing Ticketing email alerts. Corrected a SQL deadlock issue when using the Ticketing > View Summary page. The Creation Date and Due Date columns in the Ticketing > Manage Tickets > Migrate Tickets page have been resized to fit the data.
Ticketing - Documentation	Option names in Ticketing - Configure Ticketing - Access Policy documentation were updated to match the UI. The Ticketing > Email Mapping documentation was updated with a minor correction.
Info Center	You can no longer move or delete a top level folder in the Info Center > Report Templates page. Creating a new cover page using the Info Center > Cover Page, Header, Footer page no longer allows a blank name. Corrected a Cover Page / Header / Footer selection issue when editing a report. You can no longer delete a top level folder in the Info Center > Name Value Parts folder tree. An Info Center > Report Parts exception was fixed. A warning was added to the Info Center > Reports Template page when moving a duplicate template into a folder. The Info Center > Reports > Schedule Item History now displays message text created for published reports. An Info Center > Name Value Parts exception was fixed. Removed a misleading "Close without saving" confirmation message when closing a view in Info Center > Name Value Parts An Info Center > Report Templates > Preview Template exception was fixed. Info Center reports using custom footers with only 1 item now display correctly. You are now able to update the description of parameters in newly created Name Value Parts. The default paper size is now applied to new reports. Aggregate options in bar charts that are unusable with datetime fields are no longer selectable when a datetime field type is selected. When publishing reports and setting the default distribution to send to email, drag-and-dropping users to the distribution list now checks the send to email checkbox as expected. Corrected an issue that could cause duplicate footers to display when adding or editing footers on the Covers, Headers, Footers page. A published template is now assigned the category of its top-level parent folder, no matter how many nested folders deep it is. Removed a misleading "Close without saving" confirmation message when closing the "Create New Data Set" window. Rescheduling a report no longer removes the list of recipients set to be distributed the report. Editing a report set no longer causes the existing list of selected reports to be removed. Clicking the Info Center > Scheduling > New option no longer displays a blank New Schedule dialog. Report Templates now prevent the selection of multiple contexts. It is now possible to order the display of parameters created for Info Center > Name Value Parts. Cover, Header, Footer records can now be copied. Report Parts can now be copied. Name Value parts captions and values can now be aligned. Table view column alignments within Report Parts can now be set. Name Value Parts can now make use of the organization context. Name Value Parts can now make use of the staff context. The Info Center > Schedule > History tooltip text was cleaned up. The Info Center > Name Value Parts > Create New Data Set dialog received some minor cleanup fixes. The Report Set "assign" dialog errors on save if no reports are selected. Corrected filtering issues related to the Report Part tree. The partition ID was added to the index of the ReportCenter.DataSet table. The Operating Systems section of the Info Center > View Dashboard page was updated to support Windows 2012. Corrected an error in Report Parts causing the table parts Columns list to lose items in the list after scrolling down the list and then back up again.
Info Center - Documentation	Documentation for contexts were added to the Info Center > Name Value Parts page to match the user interface.
VSA Pres	Fixed a "Selection Context Not Found" error when clicking too quickly between sub menus within a module. Using the Info Center > Reports Parts folder tree filter no longer causes duplicate folders to display. Updated text on the the Insert Emotions dialog, which supports various email windows throughout the VSA. The Service Desk > Templates > Desk Templates page no longer displays a "No Records Selected" blank page. Disabled chained combo boxes no longer allow you to click the arrow and get a list of values List boxes are no longer missing scrollbars. Saving a new document using the Service Billing > Documents > New dialog no longer generates a date exception. Corrected a display error that occurred after clicking the Default button on the System > Preferences page. Corrected a display error that occurred when losing focus of the Preferred Method of Contact field in the System > Orgs/Groups/Depts/Staff - Manage page. Corrected an issue that prevented all notes from being displayed in a Service Desk ticket. Added an index to prevent locking and blocking on the appsession delete trigger for improved stability. Twenty localization strings were fixed in the Japanese language pack. Service Desk email notifications no longer generates extra line breaks in outbound emails. You can now set the default value of permissions not shown in VSA dialogs Dashboard titles are now being rendered correctly. Pie chart slices no longer render empty labels. Selection only screens now render correctly when debug=true For Service Desk tickets using the Fixed Width Tabbed and Fixed Width No Tabs templates, an unnecessary confirmation dialog was removed that displayed when canceling out of a ticket. This confirmation dialog no longer displays when the Service Desk > Desk Definition > Auto Save Clock checkbox is unchecked. The Creation Date filter on the Ticketing > Migrate Tickets page was fixed. Issues associated with moving policy folders in Policy Management have been corrected. Double quotes in non-English languages no longer prevent logging on to the VSA. Paged grids that have a change to page > 1 no longer return to page 1 even though the grid says it is on page 2 Removed some default data that was incorrectly populating the Service Billing > Operations > Customers record before it was saved the first time. Added error trapping to ensure upgraded context screens don't display an exception after editing a grid row. Added code to ensure that appframework context screens refresh after a dialog. Corrected an issue causing IE11 to trigger the browser compatibility popup.
App Foundation	The Summary > Dashboard > Deployments Last 24 Hours - items no longer expand past their boundaries. Corrected the display of exception messages that can occur when the Service Billing - Status page is clicked. Corrected KLC issues caused by a slow "run procedures" query. Added a size limit to the Logging.Syslog table that has caused stability and performance problems on customer systems. Limited the affect of changes to Audit Schedules in a policy that were generating very large numbers of transactions causing server stability issues on high volume Kaseya Servers. Removed some extraneous text and an unneeded Click Me button on the Audit > Configure Column Sets page. Fixed an issue preventing child objects from being populated and screens loading without data. Corrected a load type error after removing a reference to a legacy HermesRuntime term. The log written to by Administrator Logging in Software Deployment is now restarted every day to ensure timeout errors don't occur.
App Foundation - Security Vulnerability	A possible security vulnerability has been removed.
On-Premises Logon - Security Vulnerability	A possible security vulnerability has been removed.
K-Install	Corrected a formatting error that prevented logons when the language preference was set to Portuguese.
	SAAS Bugs Fixed
Agent Procedures	In SaaS an imported agent procedure folder can now be shared.
Info Center - Report Parts	Applies to SaaS only. Fixed an issue that caused report parts that were included in executive summary reports to be reset to their defaults.
Remote Control	n SaaS, user roles now correctly display on the Remote Control > User Role Policy page.
VSA Pres	Applies to SaaS only. Corrects a performance issue that can occur when a large number of SaaS users are logged on concurrently.
App Foundation	Applies primarily to SaaS. Added a query to prevent deadlock issues on high volume Kaseya Servers. [APPINF-181] - Applies to SaaS. Corrected a race condition that occurs with Wake On LAN.
Cloud Management Console	The Add License Blacklist no longer throws an exception. An exception no longer occurs when attempting to add a license to the blacklist. The KPLS > Customer > License > AddLicense dialog no longer throws an exception. Improved processing for failed account processing. Fixed a query that improves the accuracy of tenant licenses in multitenant.
Cloud Management Console - Security Vulnerability	A possible security vulnerability has been removed.
portal.kaseya.net	Made changes to the fields shown on the Kaseya Portal > Credit Card and Account Billing pages. KCP installer now creates a SaaSAdmin user. Removed the new Ticket button for legacy SD tickets in the Customer Portal. Added a new link to the Kaseya Zendesk.
portal.kaseya.net - Security Vulnerability	A possible security vulnerability has been removed.
SaaS Customer Portal	SaaSCheckout was added to install to avoid adding it manually to the IIS Application. Corrected a display error on the Kaseya Portal > Online Backup > Web Description page A popup window error for the Kaseya Portal > Online Backup > CALL Now button was fixed. Added validation preventing a save when using the Kaseya Portal > My Account > Account Information - Cancel subscription dialog, when the "I understand…" checkbox is unchecked.
SaaS Customer Portal - Security Vulnerability	A possible security vulnerability has been removed.
SaaS E-Commerce - Security Vulnerability	A possible security vulnerability has been removed.
SaaS Provisioning	Updated the TrialWS web service, responsible for provisioning, to work with the KPLS REST API. A SaaS tenant delete problem was fixed.