Novo link de ticket personalizado

Para personalizar os links Novo ticket na página Live Connect, preencha o arquivo externalLink.xml, conforme descrito na seção de comentários do XML a seguir. Para ativar o link de novo ticket, coloque o arquivo externalLink.xml no diretório \WebPages\install\ do servidor da Kaseya.

<?xml version="1.0" encoding="ISO-8859-1" ?>

<externalLinks>

  <!-- 

  URL STRING SUBSTITUTIONS: The URL string displayed is associated 

  with a particular machine ID. The string is searched for the following 

  case sensitive values and substituted for the values below.

  machineNameVal - the machine name for the active machine is substituted 

                   in the URL string.

  groupNameVal - the group name for the active group.

  -->

  <ticketLink displayName="Ext Ticket" url="http://192.168.212.52/?mname=machineNameVal&amp;gname=groupNameVal"/>

</externalLinks>