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Email Profile

Mobile > Create Profiles > New/ Edit > Email Profile

The Email Profile configures the email client on a managed mobile device. Currently applies only to iOS devices.

  • Name - The name the profile.
  • Description - A description of the profile.
  • Account Type - IMAP, POP, Gmail or Exchange. The Gmail option is a predefined IMAP configuration for a Gmail account. Only the username and password fields have to be entered to complete this Gmail IMAP configuration. See Configuring an Exchange Email Profile below.
  • User Display Name - The display name of the email account.

    Note: For iOS, if the User Display Name and Email Address fields are left blank the device user is prompted to enter in his or her user name and email address when the profile is applied to the device.

  • Email Address - The email address of the user.
  • Incoming Server IP or Hostname - The IMAP or POP3 incoming email server. For example, pop.youremail.com or imap.youremailserver.com.
  • Incoming Server Port - The port number used by the incoming email service. For POP3, typically 110, or if SSL is enabled, 995. If IMAP is enabled, typically 143 or if SSL is enabled, 993.
  • Incoming Server Requires Password - If checked, the incoming email server requires a password.
    • Incoming Server Password - Enter the password.
  • Use SSL for Incoming Email - If Yes, communication with the incoming email server is encrypted using SSL. Your incoming email server must support SSL to use this feature.
  • Leave Messages on the Server - If Yes, email remains stored on the incoming email server after it is delivered to the device.
  • Outgoing Server IP or Hostname - The SMTP outgoing email server. For example, smtp.youremailserver.com.
  • Outgoing Server Port - The port number using the outgoing email server. Typically 25, or if SSL is enabled, 465.
  • Outgoing Server Username - If outgoing authentication is checked, the outgoing email server username.
  • Use Same Password as Incoming Server - If checked, both incoming and outgoing use the same incoming password. If blank, specify a password.
    • Outgoing Server Password - Enter a password.
  • User SSL for Outgoing Email - If Yes, communication with the outgoing email server is encrypted using SSL. Your outgoing email server must support SSL to use this feature.

Configuring an Exchange Email Profile

Set the following to configure an exchange email profile in Mobile Device Management:

  • Account Type - Select Exchange.
  • Email address - Enter an email address.
  • Incoming Server IP or Hostname - Enter the exchange server host name.
  • Incoming Server User Name - Enter a domain username, in the format domain\username
  • Incoming Server Requires Password - Check this checkbox.
  • Password - Enter the password for the domain username.
  • Incoming Server Port - Defaults to 143.
  • Outgoing Server Port - Defaults to 25.
  • Use SSL for Incoming Email - Defaults to checked.
  • Use Same Password as Incoming Password - Check this checkbox.

Note: For iOS devices only, if you leave the user name, email address and password blank on an Exchange email profile, you must apply the profile using the iPhone Configuration Utility. Otherwise you must create separate profiles in Mobile Device Management for each iOS email profile and specify the user name, email address and password.