Troubleshooting Windows monitoring and authentication

Network Monitor is capable of agent-less monitoring of remote Windows workstations and services. The prerequisite for monitoring a remote object is a successful authentication with a Windows account that has access to a number of different resources on the monitored object.

There are a number of different problems that can arise. This document addresses the most common issues.

Warning: This document is provided as a troubleshooting reference and Kaseya can not guarantee that these problems can be solved. All modifications done to the system, including modifying the registry is done at your own risk.

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