Once the 2FA feature is toggled as required for all users in Traverse or an entire organization or for a particular users within a organization, such users must enroll in 2FA:
Download the TOTP Authenticator application on a mobile device OR add Authenticator Extension in the Chrome browser.
Launch Traverse application and enter credentials as usual.
Click Next in the Your Security Matters screen.
Launch the Authenticator application.
Add your Traverse account to the Authenticator application:
by scanning the QR code displayed in the Traverse with the Authenticator application.
by manually entering the Alphanumeric Code displayed in the Traverse in the Authenticator application.
Enter Authentication Code generated by your Authenticator application into Traverse application screen and click enabled Verify button. The Authentication Code should be entered within the 30-second period. Otherwise, you should enter the next non-expired Authentication code displayed in the Authenticator application. The code expiration is tracked in the Authenticator application.
Click Done button to access Traverse home page.
Note: If the 2FA enrollment process was not completed because internet connection has been lost, or browser has been closed by accident, the user will restart from scratch the enrollment process upon next login attempt.
2FA Subsequent Login
Once you have enrolled in Traverse 2FA, you will have to walk through 2 steps to access your Traverse account each time you login the Traverse application:
Provide credentials at the 1st authentication step, as usual.
Provide Authentication Code generated in the configured Authenticator application, at the second step to access your Traverse.
Access the Traverse application.
2FA Skip Flow
If the 2FA enrollment is toggled as optional for a particular users, these Traverse users can skip the two-factor authorization process:
