The Access Policy page determines who can edit and/or display fields in tickets. Independent policies can be set for each user role and for all machine users. Machine users only see tickets assigned to their machine ID. Non-master role users only see tickets for scopes they are authorized to access.
Select user or user group
Before setting any other policy options, select
The following access rights apply to all machine users or to a selected user role, as specified using Select user or user group.