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Create a New Master User

Forgotten User Password

If you have forgotten your master user account password, the system provides a way for you to create a new master user account, which enables you to log back in to the system and retrieve the forgotten account information. A master user is a VSA user that uses a Master user role and a Master scope.

Note: You must have administrator privileges on the KServer. Due to security reasons, you cannot perform the following procedure remotely.

To create a new master user account:

  1. Log in to the machine running the KServer.
  2. Access the following web page:
  3. Enter a new account name in the Master User Name field.
  4. Enter a password in the Enter Password field and confirm it by re-typing it in the Confirm Password field.
  5. Click Create.

You will now be logged in to the system as a new master user.

Changing the User Password

Change the user password for the original user logon using System > Users.