K-VNC

A K-VNC remote control session can be started using the Remote Control > Control Machine page. Administrators should use the K-VNC for situations not supported by Kaseya Remote Control and RDP.

These additional pages support K-VNC sessions:

• Remote Control > Configure > Select Type - You can now select the type of remote control session launched by each machine on the Control Machine page: K-VNC or RDP.
• K-VNC sessions can be managed using User Role Policy and Machine Policy.

A K-VNC session provides a set of toolbar buttons to manage the remote desktop viewer. Hover the mouse over each button to display a tooltip. For an introduction to the toolbar see RealVNC. Setting configuration options begins with this topic.

Virtual Network Computing (VNC)

Virtual Network Computing (VNC), also called remote control or remote desktop, is a graphical desktop sharing system which uses the Remote Framebuffer (RFB) protocol to remotely control another computer. It transmits the keyboard and mouse events from one computer to another, relaying the graphical screen updates back in the other direction, over a network. It is included with the Kaseya Server primarily to provide immediate technical support. VNC is platform-independent. A VNC viewer on any operating system can usually connect to a VNC server on any other operating system. The VNC server is the program on the remote machine that shares its screen. The VNC client (or viewer) is the program on the local machine that watches and interacts with the remote machine. The VNC client machine requires user access rights to the VNC server machine. Since Kaseya VNC sessions are relayed through the Kaseya Server, all VNC sessions are protected by 256 bit rolling encryption protocol.