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The RMM Integration Settings page maintains configuration settings for integrating BMS with a remote monitoring and management (RMM) systems. Once integration is complete you can monitor machines and devices using an integrated RMM and manage their corresponding tickets in BMS. Linked Continuum assets are created in Kaseya® BMS™ as the tickets are created.
RMM Integration - Continuum integrates BMS with Continuum, a remote monitoring and management (RMM) system. Perform the following procedures to configure and activate integration.
Warning: Do not perform Step 5 - PSA Integration and Activation until all other steps are completed. Once you enter the Callback URL and click Update, Continuum will start to send alerts into Kaseya® BMS™ and the ticket creation process will start.
Continuum Integration Summary