assignTicketProperty()

Assigns a value to the property of the current ticket. The set of properties that can be assigned are displayed in a drop-down list. The supplied value may be a global variable name or procedure variable name in the format [=var_name=]. See Procedure Variables and Working with Variables for more information about variables.

For assigning the value of a Category property, use two bar characters || to delimit levels of categories. For example: Hardware||CPU||Overheating

Note: Use assignObjectProperty() to assign a value to the property of a new ticket created using the createTicket() command.