Reports allows administrators to generate detailed use information about client machines. An administrator may want to use the remote control feature to provide instructional training, or make changes to a user account machines which can not be accomplished by scripting. Use the Help Desk Feature tab to locate your customized help desk scripts.

To access the Assistant, click from any function page.

The following functions are available in the Reports feature tab:

Functions
Description

Set Logo

Allows custom logos to be placed on generated reports.

Schedule Reports

Automatically run reports at a scheduled time. Reports may be posted or delivered via email.

Executive Summary

Create a concise summary report reflecting the system health of a selected group of machines.

Aggregate Table

Create a single table with one row per machine and using any data as columns.

Machine Summary

Generate reports on deployed Agents and the machines they reside on.

Machine Changes

Run a difference report between each machine's latest audit and either the baseline or latest audit from a selected machine.

Patch Management

Displays composite and individual patch status reports

Inventory

Inventory summary for the selected audit category.

Software

Get detailed information regarding the software installed and used by client machines.

Disk Utilization

Generate graphical report on capacity and usage of all fixed disks.

Network Statistics

View detailed network usage information, from the entire network down to a client machine.

Uptime History

Chart the powered up, online, and abnormal shutdown history of each machine vs. time.

Logs

Generate reports on all logged information collected by the VSA.

Ticketing

Report status of all trouble tickets.

Backup

Report on the backup log and status