Assign Monitoring

Monitor > Assign Monitoring

The Assign Monitoring page creates monitor set alerts for managed machines. An alert is a response to an alarm condition. A monitor set is a collection of counter objects, counters, counter instances, services and processes used to monitor the performances of machines. Typically, a threshold is assigned to each object/counter/instance, service, or process in a monitor set. Alarms can be set to trigger if any of the thresholds in the monitor set are exceeded. A monitor set should be used as a logical collection of things to monitor. A logical grouping, for example, could be to monitor all counters and services integral to running an Exchange Server. Monitor sets are maintained using Monitor > Monitor Sets. and are assigned to machine IDs using Monitor > Assign Monitoring. You can assign monitoring to any machine that has an operating system of Windows 2000 or newer. The results of monitoring can be displayed using Monitor > Monitor Log or View Console.

Note: Monitor sets represent a more complex method for triggering alarms. Typical alarms should be defined using the Alerts page.

To Create a Monitor Set Alert

1. Check any of the last three checkboxes to perform their corresponding actions when an alarm is triggered for a monitor set.
   • Create Alarm - This is always checked. Monitor set alarms are defined using Monitor > Monitor Sets.
   • Create Ticket
   • Run Script after alarm.
   • Email Recipients
2. Set additional email parameters.
3. Select the monitor set to add or replace.
4. Check the machine IDs to apply the alert to.
5. Click the Apply button.

To Cancel a Monitor Set Alert

1. Select the machine ID checkbox.
2. Click the Clear button.

   The alert information listed next to the machine ID is removed.

Passing Alert Information to Emails and Scripts

The following variables are populated with information when an alarm is triggered. These variables can be referenced by any email you send or script you run in response to the triggering of an alarm.

Note: Changing this email alarm format changes the format for all monitor set and SNMP set emails.

Create Alarm

The Create Alarm check box is always checked. This creates an alarm for any monitor set object that exceeds its alarm threshold.

Create Ticket

If checked a new ticket is generated at the same time the alarm is created and associated with the alarm.

Run Script after alarm

If checked, you must click select script to choose a script to run. You can optionally direct the script to run on a specified range of machine IDs by clicking this machine ID. These specified machine IDs do not have to match the machine ID that triggered the alarm.

Email Recipients

If checked, alert emails are sent to the specified email addresses.

• The email address of the currently logged in administrator displays in this field. It defaults from the System > Preferences.
• Click Format Email to display the Format Alert Email popup window. This window enables you to format the display of emails generated by the system when an alarm is triggered.
• If the Add to current list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses are added to selected machine IDs without removing previously assigned email addresses.
• If the Replace list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses replace the existing email addresses assigned to machine IDs.
• If Removed is clicked, all email addresses are removed from selected machine IDs without modifying any alert parameters.
• Email is sent directly from the KServer to the email address specified in the alert. The SMTP service in IIS sends the email directly to the address specified. Set the From Address using the System > Configurete page.

Select Monitor Set

Select monitor sets from the Select Monitor Set list, then click the Apply button to assign the monitor set to selected machine IDs. You may assign more than one monitor set to a machine ID. Add or edit monitor sets using the Monitor > Monitor Sets page.

Add Monitor Set

When a monitor set is assigned to machine IDs, the monitor set is added to the list of monitor sets currently assigned to those machine IDs.

Replace Monitor Set

When a monitor set is assigned to machine IDs, the monitor set replaces all monitor sets already assigned to those machine IDs.

Apply

Applies the selected monitor set to checked machine IDs.

Clear

Clears the assignment of a selected monitor set from selected machine IDs.

Clear All

Clears all monitor sets assigned to selected machine IDs.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

Machine ID.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Monitor Sets

The list all monitor sets assigned to machine IDs.

ATSE

The ATSE alarm / response code assigned to machine IDs or SNMP devices:

• A = Create Alarm
• T = Create Ticket
• S = Run Script
• E = Email Recipients

Email Address

A comma separated list of email addresses where notifications are sent.

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