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Assign SNMP

The Assign SNMP page creates SNMP alerts for managed machines. An alert is a response to an alarm condition. A SNMP set is a collection of MIB objects used to monitor the performance of SNMP enabled network devices. Typically, a threshold is assigned to each MIB object in a SNMP set. Alarms can be set to trigger if any of the thresholds in the SNMP set are exceeded. A SNMP set should be defined as a logical collection of things to monitor. SNMP sets are maintained using Monitor > SNMP Sets. SNMP sets can be manually assigned to monitor a SNMP device using Monitor > Assign SNMP or Monitor > SNMP Type. SNMP Sets also provides a method of automatically assigning SNMP monitoring to an SNMP device. All SNMP Sets assigned to an SNMP device are displayed in Assign SNMP. SNMP alarms can be displayed using Monitor > SNMP Log or View Console.

To Create a SNMP Alert

  1. Check any of the last three checkboxes to perform their corresponding actions when an alarm is triggered for a SNMP device.
    • Create Alarm - This is always checked. SNMP alarms are defined using Monitor > SNMP Sets.
    • Create Ticket
    • Run Script after alarm.
    • Email Recipients
  2. Set additional email parameters.
  3. Select the SNMP set to add or replace.
  4. Check the SNMP device to apply the alert to.
  5. Click the Apply button.

To Cancel a SNMP Alert

  1. Select the SNMP device checkbox.
  2. Click the Clear button.

    The alert information listed next to the SNMP device is removed.

Passing Alert Information to Emails and Scripts

The following variables are populated with information when an alarm is triggered. These variables can be referenced by any email you send or script you run in response to the triggering of an alarm.

Note: Changing this email alarm format changes the format for all monitor set and SNMP set emails.

Within an Email

Within a Script

Description

<ad>

#ad#

alarm duration

<ao>

#ao#

alarm operator

<at>

#at#

alert time

<av>

#av#

alarm threshold

<cg>

#cg#

event category

<dv>

#dv#

SNMP device name

<gr>

#gr#

group ID

<id>

#id#

machine ID

<ln>

#ln#

monitoring log object name

<lo>

#lo#

monitoring log object type: counter, process, object

<lv>

#lv>

monitoring log value

<mn>

#mn#

monitor set name

 

#subject#

subject text of the email message, if an email was sent in response to an alert

 

#body#

body text of the email message, if an email was sent in response to an alert

Create Alarm

The Create Alarm check box is always checked. This creates an alarm for any SNMP set object that exceeds its alarm threshold.

Create Ticket

If checked a new ticket is generated at the same time the alarm is triggered and associated with the alarm.

Run Script after alarm

If checked, you must click select script to choose a script to run. You can optionally direct the script to run on a specified range of machine IDs by clicking this machine ID. These specified machine IDs do not have to match the machine ID that triggered the alarm.

Email Recipients

If checked, alert emails are sent to the specified email addresses.

  • The email address of the currently logged in administrator displays in this field. It defaults from the System > Preferences.
  • Click Format Email to display the Format Alert Email popup window. This window enables you to format the display of emails generated by the system when an alarm is triggered.
  • If the Add to current list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses are added to selected machine IDs without removing previously assigned email addresses.
  • If the Replace list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses replace the existing email addresses assigned to machine IDs.
  • If Removed is clicked, all email addresses are removed from selected machine IDs without modifying any alert parameters.
  • Email is sent directly from the KServer to the email address specified in the alert. The SMTP service in IIS sends the email directly to the address specified. Set the From Address using the System > Configurete page.

Select Monitor Set

Select SNMP sets from the Select SNMP Set list, then click the Apply button to assign the SNMP set to selected machine IDs. You may assign more than one SNMP set to a machine ID. Add or edit SNMP sets using the Monitor > SNMP Sets page.

Add Monitor Set

Adds the selected SNMP set to selected SNMP devices.

Replace Monitor Set(s)

Adds the selected SNMP set to selected SNMP devices and removes all other SNMP sets currently assigned to selected SNMP device.

Apply

Applies the selected SNMP set to selected SNMP devices.

Clear

Clears the assignment of a selected SNMP set from selected SNMP devices.

Clear All

Clears all SNMP sets assigned to selected SNMP devices.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Name / Type

The name returned by the ARP protocol when a LAN Watch is performed.

Device IP

The IP address of the SNMP device.

MAC Address

The MAC address of the SNMP device.

SNMP Info

The name returned by the SNMP protocol when a LAN Watch is performed. Clicking the SNMP Info link displays the results of the Deep Dive function.

SNMP Sets

The list of SNMP sets assigned to a SNMP device.

ATSE

The ATSE alarm / response code assigned to machine IDs or SNMP devices:

  • A = Create Alarm
  • T = Create Ticket
  • S = Run Script
  • E = Email Recipients

Email Address

A comma separated list of email addresses where notifications are sent.

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