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Image Location

Backup > Image Location

The Image Location page specifies the folder on a local network or local drive where volume backups and folder backups are stored. Typically this is a path to a LAN based file server such as \\LAN_Server\Backups\. But it can also be as simple as another physical drive on the machine, such as a USB drive, or a shared network drive. Writing data to a tape drive is supported. The tape drive must be recognized by the Windows OS as a removable storage device.

  • Separate paths may be specified for volume and folder backup paths.
  • You can not save the backup image to the same drive you are backing up.
  • Mapped drive letters are not supported. The path must be a full UNC path or a local physical drive.
  • If a UNC path is specified, a credential must be defined using Agent > Set Credentials that provides access to this UNC path. Without the credential, the machine will not have access to the image location and the backup will fail.

    Note: Windows 98 and Windows ME do not support user credentials. You may only use local drive paths for 98 and ME.

The list of machine IDs you can select depends on the Machine ID / Group ID / Organization ID filter. To display on this page, machine IDs must have backup software installed on the managed machine using the Backup > Install/Remove page.

Backup Folder Structure

Separate Image Location paths may be specified for volume and folder backups. Volume backups and folder backups are saved as full backup sets. Each backup set gets its own folder. Backup files have a '*.tib extension.

Backup folders are organized by the GUID used to uniquely identify each machine ID. By using the GUID instead of the machine ID, renaming the machine ID or assigning the machine ID to a different group does not prevent the backup files from becoming unavailable.

Two extra, empty, folders in the same backup image location folder identify the machine ID associated with each GUID. For instance, if you have a machine ID named jsmith.acme and its GUID is 62920626366405331352156351 then folders might be organized as follows in the image location folder:

The first folder contains the backups. The second empty folder identifies the machine ID for a GUID. The third empty folder identifies the GUID for a machine ID. If you have backups for many machine IDs all stored in the same image location folder, you can use either of the two empty cross-reference folders to identify the appropriate GUID backup folder, either by machine ID or by GUID.

Local Servers and Image Locations

If you are going to configure replication using Offsite Servers, then Image Location directories should be defined as subdirectories of a Local Server directory.

Set

Click Set to set the image locations used for backups for selected machine IDs.

Warning: Do not change the image location unless you're certain you want to make this change. Changing the image location for existing backups forces the scheduling of a new, full, non-synthetic backup. If an offsite server is defined, than the new full non-synthetic backup must be transferred to the offsite server again, even if synthetic backups are enabled. If the previous full and incremental backup files are moved to the new image location, then a new full backup is created the next time a full backup is scheduled. If the previous full and incremental backup files are not found at the new image location, then the new full backup is created the next time an incremental backup is scheduled.

Clear

Click Clear to remove the image location settings from selected machine IDs.

Note: Clearing an image location for a machine removes any scheduled backups for that machine.

Volume Path / Folder Path

Enter folder paths to store backups.

Auto Refresh

Selecting this checkbox automatically updates the paging area every five seconds.

Check free space

You can check the amount of free space available on any machine's image location directory by checking the desired machine IDs and clicking the Check button. Also use this check to verify the credential is set correctly for the client to access the image location.

Note: Available free space changes all the time. To prevent showing stale data, reported free space only remains available for 10 minutes after the free space check completes.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Online but waiting for first audit to complete

Agent online

Agent online and user currently logged on. Icon displays a tool tip showing the logon name.

Agent online and user currently logged on, but user not active for 10 minutes

Agent is currently offline

Agent has never checked in

Agent is online but remote control has been disabled

The agent has been suspended

Note: Different icon images display when this addon module is installed in a 5.x VSA. The Remote Control > Control Machine page displays a legend of the specific icons your VSA system is using.

Machine.Group ID

The list of Machine ID.Group IDs.Organization IDs displayed is based on the Machine ID / Group ID / Organization ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Volume Path / Folder Path

The folder paths specified for each machine ID.

Free Space

The free space available for each machine ID's image location.