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Configuration

The Configuration page integrates the Service Billing module with an external accounting system.

Note: See Integrating QuickBooks.

Actions

  • Edit
    • Accounting Vendor - The vendor providing the external accounting system.
    • Connection Type - Online Edition or Desktop (QBWC). Different fields display, depending on the connection type you select.
  • Test - Click to test the connection to the external accounting system is working. Applies to Online Edition only.

    Note: The connection for Desktop (QBWC)can only be tested using the QuickBooks Web Connector application.

Configuring Service Billing Support Tables

Whichever connection type you select, configure the following support tables in Service Billing.

  1. Map Service Billing billing codes and terms in Account Mapping to similar billing codes and terms in QuickBooks.
  2. Map Service Billing customer records with customer records in QuickBooks using the Service Billing > Customers > General tab.
  3. Specify the recurring period for updating customer balances from QuickBooks into Service Billing using the Application Settings > Schedule tab.