Testing Window Domain User Accounts

Testing Windows Authentication

Before adding additional Windows domain user accounts manually to the BYOD gateway, or enabling Auto discover of Windows user accounts, ensure the <BYOD3) can authenticate Windows accounts in general.

1. Use the BYOD gateway > Control Panel - Users tab to create a gateway administrator user account using a Windows domain logon.
   • Use the domain logon format supported by your Windows domain. Typical formats include domain\username or username@domain.com.
   • Enter the same BYOD gateway Username as the Windows username.
2. Log out of the BYOD gateway gateway.
3. Log on to the BYOD gateway gateway using the Windows domain username and password.

If you logon to the BYOD gateway gateway successfully, then similar Windows domain logons from BYOD Suite users on mobile devices will work as well. The only difference is they don't need to be designated gateway administrators.

Re-configuring the BYOD gateway to Support Windows Authentication

In most cases Windows authentication from the BYOD gateway gateway works without changing the default configuration of the BYOD gateway service. In some environments, Windows authentication may require changing the service account the BYOD gateway service uses to log on. By default the BYOD gateway uses the Local System account. The account used by the service must have permission to impersonate users and be part of the domain used to authenticate users.