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Onboarding Customers

Customer organizations must be added to Enterprise Mobility Management before inviting users to register their devices.

Creating a New Organization in the VSA

Follow this procedure if the customer organization you want to add is new to the entire VSA.

  1. Navigate to the System > Orgs/Groups/Depts/Staff > Manage page.
  2. Click New to display the Add Organization dialog.
  3. Enter an ID and Org Name to identify the new customer organization.
  4. Click Save.

Your new customer organization has been created. Now return to the Mobility module to add the customer organization to Enterprise Mobility Management.

Adding a Customer Organization in the Mobility Module

  1. Click the New tile to start the New Customer Setup Wizard.

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  2. Select the customer organization you want to add to the Mobility module.
  3. Optionally include a customer logo.
  4. Select MDM only, BYOD only or MDM & BYOD both. You selection determines the policy profiles and options that are displayed to you in the user interface when this customer organization is selected. Active Directory is required to use BYOD profiles.
  5. Click Create.

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  6. The last page prompts you with two choices:

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