Onboarding Users

You onboard users from the Users page for a selected customer organization. There are three ways to create device user records in Enterprise Mobility Management.

• Add user records manually
• Import from Active Directory - Active Directory is required to use BYOD profiles.
• Import from a CSV file

Importing user records overwrites any user records that already exist. Active Directory integration never automatically imports user records.

Actions

• Status - Users default to an activated state.
  • Activate - Clicking the activate button for a user 'unblocks' a blocked user, or 'unlocks' a locked user. A user is blocked by a VSA administrator. A user is locked by exceeding the number of invalid attempts allowed by policy while attempting to log into BYOD apps.
  • Block - Blocks a user from using BYOD apps.
• Invite Users
• Manage Users
  • Add Users - Adds a single user.
  • Edit User - Edits a selected user.
  • Delete User - Deletes a user.
• Bulk Import
  • Import from AD
  • Import from CSV
• Export Users - Exports user data to a CSV file.