You can your assets to BMS. You can push your traverse device as assets into BMS.
Sync Asset Information
Hostname, Serial, IP, Vendor, Model, Type, Software Version and Config Backup Status.
Sync without duplication
Detects partial changes such as software version changes and reflects them in BMS.
Devices removed from Traverse, marked inactive in BMS.
Add two-way sync (reflect BMS actions in Traverse) support to support following user actions:
Reflects BMS ticket status in Traverse ticket (example, BMS closure results in Traverse suspension)
Intelligent Event Handling Events that occur multiple times ('flapping' - identical device, event definition and communication channel) within a certain period within Traverse will:
Continue to reflect the Traverse tickets status in BMS.
Support for explicit Traverse Organization to BMS Account mapping
List all existing Traverse Organizations.
Each Department has a drop down.
Default selection is created account in BMS.
Secondary selection is to ‘Take no action’
Third + selections is populated with Accounts within BMS instance.
(optional) Review existing IT Glue mapping logic (ITG<>VSA) Travis P. from IT Glue.
Increase the visibility of the integration's health
Generate Alert if integration begins to fail. (heartbeat)
Additional logging to reflect general health of integration and changes to configuration.
