The Alerts - Patch Alert page triggers an alert for patch management events on managed machines.
To Create a Patch Alert
To Cancel a Patch Alert
Passing Alert Information to Emails and Procedures
The following types of patch alert emails can be sent and formatted:
Note: Changing the email alarm format changes the format for all Patch Alert emails.
The following variables can be included in your formatted email alerts and in procedures.
If checked and an alarm condition is encountered, an alarm is created. Alarms are displayed in Monitor > Dashboard List, Monitor > Alarm Summary and Info Center > Reports > Logs > Alarm Log.
If checked and an alarm condition is encountered, a ticket is created.
If checked and an alarm condition is encountered, an agent procedure is run. You must click the select agent procedure link to choose an agent procedure to run. You can optionally direct the agent procedure to run on a specified range of machine IDs by clicking this machine ID link. These specified machine IDs do not have to match the machine ID that encountered the alarm condition.
If checked and an alarm condition is encountered, an email is sent to the specified email addresses.
Click Apply to apply parameters to selected machine IDs. Confirm the information has been applied correctly in the machine ID list.
Click Clear to remove all parameter settings from selected machine IDs.
Patch Alert Parameters
The system can trigger an alert for the following alarm conditions for a selected machine ID:
Select All/Unselect All
Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.
These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.
Online but waiting for first audit to complete
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
Click the edit icon next to a machine ID to automatically set header parameters to those matching the selected machine ID.
The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.
Approval Policy Updated
Displays as the first row of data. If selected and the Apply button clicked, an alert is generated when a new patch is added to all patch policies. See Patch Approval Policy. This is a system alert and not associated with any machines.
The ATSE response code assigned to machine IDs:
A comma separated list of email addresses where notifications are sent.
If checked, an alarm is triggered when a new patch is available for this machine ID.
If checked, an alarm is triggered when a patch installation has failed for this machine ID.
If checked, an alarm is triggered when the credential is invalid for this machine ID.
Win AU Changed
If checked, an alarm is triggered if the group policy for Windows Automatic Update on the managed machine is changed from the setting specified by Patch Management > Windows Auto Update.
Note: A log entry in the machine's Configuration Changes log is made regardless of this alert setting.
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