The Manage Agents pages displays the following agent properties.
Machine ID - Machine ID label used throughout the system.
Current User - Logon name of the machine user currently logged into the machine (if any).
Quick Checkin Period - Quick check in time setting in seconds.
Last Reboot Time - Time of the last known reboot of the machine.
Last Checkin Time - Most recent time when a machine checked into the Kaseya Server.
Group ID - The machine's organization ID and group ID, in that order.
First Checkin Time - Time when a machine first checked into the Kaseya Server.
Timezone - The time zone used by the machine.
Computer Name - Computer name assigned to the machine.
Domain/Workgroup - The workgroup or domain the computer belongs to.
Agent GUID - A unique identifier for a machine ID.group ID account and its corresponding agent.
Working Dir - The directory on the managed machine the agent uses to store temporary files.
DNS Computer Name - The fully qualified DNS computer name for the machine, which comprises the computer name plus the domain name. For example: jsmithxp.acme.com. Displays only the computer name if the machine is a member of a workgroup.
Operating System - Operation system type the machine is running.
OS Version - Operation system version string.
IP Address - IP address assigned to the machine, in version 4 format.
Subnet Mask - Networking subnet assigned to the machine.
Default Gateway - Default gateway assigned to the machine.
Connection Gateway - IP address seen by the Kaseya Server when this machine checks in. If the machine is behind a DHCP server, this is the public IP address of the subnet.
Country - The country associated with the Connection Gateway.
IPv6 Address - IP address assigned to the machine, in version 6 format.
MAC Address - MAC address of the LAN card used to communicate with the Kaseya Server.
DNS Server 1, 2 - IP address of the DNS servers assigned to the machine.
DHCP Server - The IP address of the DHCP server used by this machine.
Primary/Secondary WINS - WINS settings.
CPU Type - Processor make and model.
CPU Speed - Clock speed of the processor.
CPU Count - The number of CPUs.
RAM Size - MBytes of RAM on the machine.
Agent Version - Version number of the Kaseya agent loaded on the machine. To filter by this column, enter the format 9030004 instead of 9.3.0.4.
Last Logged In User - Logon name of the last person to log into the machine.
Portal Access Login - Logon name given to a machine user for logging into the Kaseya Server.
Portal Access Remote Cntl - Enabled if this machine user can log in and get remote control access to their own machine from another machine. Disabled if access is denied.
Portal Access Ticketing - Enabled if this machine user can log in and enter trouble tickets. Disabled if access is denied.
Portal Access Chat - Enabled if this machine user can initiate chat sessions with a VSA user. Disabled if access is denied.
Primary/Secondary KServer - IP address / name the machine uses to communicate with the Kaseya Server.
Contact Name - Machine user name entered in Edit Profile.
Contact Email - Email address entered in Edit Profile.
Contact Phone - Phone number entered in Edit Profile.
Contact Notes - Notes entered in Edit Profile.
VDI - Displays a green check if the /v agent install switch is used to install an agent to an existing agent account.
Reverse Group ID - The machine's group ID and organization ID, in that order.
Manufacturer - System manufacturer.
Product Name - System product name.
System Version - Product version number.
System Serial Number - System serial number.
Chassis Serial Number - Serial number on the enclosure.
Chassis Asset Tag - Asset tag number on the enclosure.
External Bus Speed - Motherboard bus speed.
Max Memory Size - Max memory size the motherboard can hold.
Max Memory Slots - Total number of memory module slots available.
Chassis Manufacturer - Manufacturer of the enclosure.