Name Value Parts

The Name Value Parts page creates a custom data set that returns a single value from the SQL database at the time a report is published. The value is displayed with a user-defined, descriptive name on a report. For example, a name value part called OnlineAgents could return a single number: a count of all online agents that match the filtering selected for the report. For detailed information see:

Note: Creating or editing of name value parts is not supported on the Kaseya Cloud platform. All Cloud-based accounts can use pre-defined name value parts via the Control cabinet when creating a report template or a new custom report.

Terms and Concepts

Name Value Control - Name value parts are added to a Name Value Part cabinet on the Report Templates page. Each Name Value Control in a report template can display a set of Name Value Parts in row or column format. For example, you could create a Ticket Status section of the report that shows a series of counts, one for each of the following "names":
Tickets Created Last <N> Days
Total Tickets Past Due
Tickets Closed Last <N> Days
Total Open Tickets
Parameters - Each name value part can be passed a number of parameters. Parameters must have default arguments. The argument of a user-defined parameter is entered or confirmed by the user when the report is published.
Well Known Parameters - Certain parameters are already "well known" to the system and do not have be defined by the user or provided an argument when the report is published. See Well Known Parameters.
Name Value Instance - An instance stores the arguments assigned to user-defined parameters of a custom data set. These name value instances can be added to a name value control, bypassing the need to enter arguments manually each time a report template is created.