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The Uninstall RC page uninstalls K-VNC from selected machine IDs. When an uninstall is pending on any machine ID this page automatically refreshes every 5 seconds until the procedure completes.
If an existing K-VNC installation has problems then the VSA may not be able to establish a K-VNC session. If remote control using K-VNC fails then running Uninstall RC on that machine ID cleans out any existing problem installs. A fresh copy of K-VNC is installed the next time a remote control session is started or using Preinstall RC.
Note: Uninstalling an agent does not remove K-VNC or the KBU client, KES client, or KDPM client. Before you delete the agent, use Remote Control > Uninstall RC to uninstall K-VNC on the managed machine. Uninstall all add-on module clients as well.
Uninstall
Click Uninstall to uninstall the remote control package from selected machine IDs.
Cancel
Click Cancel to clear pending uninstall procedures for selected machine IDs.
Select All/Unselect All
Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.
Check-in status
These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent Quick View window.
Online but waiting for first audit to complete
Agent online
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
An agent icon adorned with a red clock badge is a temporary agent.
Last Status
Pending indicates the uninstall will run the next time that machine checks into the VSA. Otherwise, this column displays when the remote control package was uninstalled on the machine ID.