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Assigns a value to a custom field in a ticket. Enter the name of the custom field in the format custom_field, without bracket characters of any kind. Then enter a value that matches the range of possible values allowed for this custom field. The range of possible values is specified using the Service Desk > Desk Definition > Properties > Custom Fields tab.
You can also enter a property variable in the format [$objectname$] or a global variable or procedure variable in the format [=var_name=]. See Ticket Properties and Variables for a list of property variables. See Procedure Variables and Working with Variables for more information about variables.