Assigns a value to the custom field of a new ticket created in a previous service procedure step using the createTicket() command.
The name of the global variable used to reference the New Ticket - Enter the name of the global variable without [= and =] brackets. If multiple createTicket() steps are included in the same procedure, each should specify a different global variable so that each new ticket can be uniquely identified in subsequent steps.
The name of the property to assign - The name of the custom field to assign.
The value for the property - The value to assign the custom field. The range of possible values is specified using the Service Desk > Desk Definition > Properties > Custom Fields tab.