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Machine Summary

Audit > Machine Summary

The Machine Summary page for any machine ID can be displayed immediately by clicking the check-in status icon next to any machine ID.

Agent has checked in

Agent has checked in and user is logged in. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

Agent has been disabled

Agent has been suspended

Alternatively, you can navigate to the Audit > Machine Summary page, which lists all machine IDs currently matching the Machine ID / Group ID filter, and click any machine ID to display the Machine Summary page.

Displaying the Machine Summary Page Using a URL

The following URL displays the Machine Summary web page for a specific machine ID:

http//....?machName=<MachineID>

For example:

http://demo.kaseya.com?machName=jconners.acme

Machine Summary

The Machine Summary page allows administrators to perform tasks and functions solely for one managed machine. A tabbed property sheet provides access to various categories of information about the managed machine. The administrator can customize the layout of the Installed Applications and System Info tabs.

Note: Administrator access to the tabs of the Machine Summary page is determined using System > Function Access.

The following elements are displayed in the Machine Summary:

  • Machine Info - Current User, Domain/Workgroup, IP Address, Computer Name, Subnet Mask, OS, Version and Build, Default Gateway, Connection Gateway, RAM, MAC Address, CPU, DHCP Server, DNS Server, and Primary and Secondary WINS Servers, Last Checkin, Last Reboot, First Time Checkin.
  • Installed Applications - Lists all the applications installed on the managed machine. Provides the same functionality as Audit > Installed Apps. Clicking the Filter... button enables you to filter the applications displayed by application attribute.
  • System Info - Lists system hardware attributes and related information.
    • Click the Show More button to add or subtract system information attributes from the default list provided.
    • Click the automatic assignment icon next to an system information attribute to manually edit the value. Click the manual edit icon to display the Edit Manual Input Value Only dialog box. Use this dialog box to manually change the value of the attribute for this machine or for all machines using the current machine ID / group ID filter.
    • Click the System Serial Number link to display a machine manufacturer’s support site, for the following manufacturers: Dell, IBM, Lenovo, HP, Compaq, Gateway, and Sony.
  • Disk Volumes - Drive letter, Type, Format, Free Space, Used Space, Total Size, and Label.
  • PCI & Disk Hardware - Type, Vendor, and Product name. Provides the same functionality as Audit > PCI & Disk H/W.
  • Printers - Lists the printers and ports a machine can direct print jobs to.
  • Documents - Lists documents uploaded to the KServer for a machine. You can upload additional documents. Provides the same functionality as Audit > Documents.
  • Pending Scripts - Displays and schedules pending scripts for a machine and the script history for that machine. Includes the execution date/time and administrator who scheduled the script.
    • To add a script to the pending script schedule, click the Click to schedule new script link to display the Search for Script window and select a script. The name of the selected script displays at the top of the Pending Scripts window. Enter scheduling parameters, then click the Schedule button.
    • You can cancel any scheduled script by clicking the checkbox next to the pending script and clicking the Cancel button.
  • Agent Logs - Displays the event logs available for a machine: Agent Log, Configuration Log, Network Statistics, Event Log, Script Log, Remote Control Log, Log Monitoring.
  • Alerts - Defines alerts for a machine: Agent Status, Application Status, Get File Changes, Hardware Changes, Low Disk Space, Event Log, LAN Watch, Script Execution Failure, Protection Violations, Patch Alert, Backup Alert.
  • Patch Status - Displays Missing and Pending Microsoft patches and schedules missing patches. If a machine belongs to a patch policy, missing patches may be further identified as Denied (Pending Approval). The user can manually override the denied patch policy by scheduling the patch.
    • To schedule a missing patch, check the box next to the patch, enter scheduling parameters and click the Schedule button.
    • To cancel a pending patch, check the box next to the patch and click the Cancel button.
    • To display the history of patches installed on a machine, click the Show History link.
  • Remote Control - Displays and configures remote control settings for a machine.
  • Agent Settings - Displays information about the agent on the managed machine:
    • Agent version
    • Last check-in
    • Last reboot
    • First time check-in
    • Patch Policy Membership - Defined using Patch Mgmt > Membership: Patch Policy
    • View Definition Collections - Defined using the Only show selected machine IDs option in View Definitions.
    • Temp Directory - Can also be defined using Agent > Temp Directory.
    • Check-In Control - Can also be defined using Agent > Check-In Control.
    • Edit Profile - Can also be defined using Agent > Edit Profile and Ticketing > User Profiles.
    • Agent Logs and Profiles - Can also be defined using Agent > Log History.
  • New Ticket - Click this link to create a new ticket assigned to this machine ID using the Ticket > View Ticket page.

Customizing the New Ticket Link

To customize the New Ticket link on the Machine Summary page fill out the externalLink.xml file as described in the comments section of the XML below. To activate the new ticket link, place the externalLink.xml file in the \WebPages\install\ directory of your KServer.



<?xml version="1.0" encoding="ISO-8859-1" ?>


<externalLinks>


  <!-- 


  URL STRING SUBSTITUTIONS: The URL string displayed is associated 


  with a particular machine ID. The string is searched for the following 


  case sensitive values and substituted for the values below.


  machineNameVal - the machine name for the active machine is substituted 


                   in the URL string.


  groupNameVal - the group name for the active group.


  -->


  <ticketLink displayName="Ext Ticket" url="http://192.168.212.52/?mname=machineNameVal&amp;gname=groupNameVal"/>


</externalLinks>