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Reference Types
WorkTypes:
0 - AdminTask
1 - WorkOrder (Service Billing)
2 - Tickets (Service Desk)
Required fields by SessionTimer type
AdminTask Required fields
TimerData Object:
clock : int
startTime : DateTime string formatted as yyyy-mm-ddTHH:mm:ss
state : 1
color : (Hex code)
workTypes (SessionTimerWorkTypes object)
color : same as TimerData.color
hint : string
startAtSave : “on” or “”
work-types : 0
taskName : the adminTask.Id (string representation of a decimal)
taskReference : string
taskNote : string
xtype : "ktimer"
startAtSave : "on" or ""
hint : string (same as workTypes.hint)
WorkOrder Required Fields
TimerData Object
clock : int
startTime : DateTime string formatted as yyyy-mm-ddTHH:mm:ss
state : 1
color : (Hex code)
workTypes (SessionTimerWorkTypes object)
color : same as TimerData.color
hint : string
startAtSave : “on” or “”
work-types : 1
customer : customerId (decimal as string)
workOrder : workOrderId (decimal as string)
workOrderLineItem : workOrderItemId (decimal as string)
workOrderNote : string
workOrderHiddenNote : "on" or ""
workOrderBillable : "on" or ""
basicServiceBillingWorkOrdersFlag : "Y" or "N"
resourceTypeId : (decimal as string)
workOrderActivityType : (decimal as string)
workOrderDefaultRate : (currency)
overrideRateBoolean : "on" of ""
overrideRate : (currency)
xtype : "ktimer"
startAtSave : "on" or ""
hint : string (same as workTypes.hint)
ServiceDesk Required Fields
TimerData Object
clock : int
startTime : DateTime string formatted as yyyy-mm-ddTHH:mm:ss
state : 1
color : (Hex code)
workTypes (SessionTimerWorkTypes object)
color : same as TimerData.color
hint : string
work-types : 2
serviceDesk : serviceDeskId (decimal as string)
serviceDeskStatus : not sure yet..
ticket-filter : 1
incident : ticketId (decimal as string)
serviceDeskNote : string
serviceDeskHiddenNote : "on" or ""
showNoteOnInvoiceFlag : "on" or ""
serviceDeskBillable : "on" or ""
tasksFlag : "N"
customerId : (decimal as string)
xtype : "ktimer"
startAtSave : "on" or ""
hint : string (same as workTypes.hint)
SessionTimer Object Model
{
"id": 0,
"ref": "string",
"effId": 0,
"transId": 0,
"hasUserData": "Y",
"status": 0,
"partitionId": 0,
"timerData": {
"clock": 0,
"startTime": "string",
"state": 0,
"color": "string",
"workTypes": {
"color": "string",
"hint": "string",
"startAtSave": "string",
"work-types": 0,
"taskName": "My task",
"taskReference": "My Task",
"taskNote": "Task Note",
"customer": "string",
"workOrder": "string",
"workOrderLineItem": "string",
"workOrderNote": "string",
"workOrderHiddenNote": "string",
"workOrderBillable": "string",
"detailedServiceBillingWorkOrdersFlag": "string",
"basicServiceBillingWorkOrdersFlag": "string",
"workOrderResourceTypeServicebillingLabelHidden": "string",
"activityTypeServiceBillingLabelHidden": "string",
"serviceDesk": "string",
"serviceDeskStatus": "string",
"serviceDeskBillable": "string",
"ticket-filter": 0,
"incident": "string",
"serviceDeskCustomerName": "string",
"serviceDeskWorkOrderLabel": "string",
"activityTypeLabelHidden": "string",
"workOrderResourceTypeLabelHidden": "string",
"serviceDeskNote": "string",
"serviceDeskHiddenNote": "string",
"showNoteOnInvoiceFlag": "string",
"serviceDeskActivityType": "string",
"tasksFlag": "string",
"workOrdersFlag": "string",
"detailedWorkOrdersFlag": "string",
"basicWorkOrdersFlag": "string",
"customerId": "string",
"task-filter": 0,
"resourceTypeId": "string",
"workOrderActivityType": "string",
"workOrderDefaultRate": "string",
"overrideRateBoolean": "string",
"overrideRate": "string"
},
"xtype": "string",
"startatsave": "string",
"hint": "string"
}
}
In This Chapter |