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Package Summary

The Standard Solution Package of content is preloaded automatically into the VSA. Some types of content are organized by System cabinet in a data object tree. These include:

Other types of content display in dedicated drop-down lists:

IT Services Focus

The Standard Solution Package is targeted towards the delivery of common IT services typically provided by an IT service provider or IT support organization. These common IT services include:

IT Service

Description

Default Configuration

Provides simplified administration of the configuration and provisioning of basic settings and remote support notification policies.

Audit / Inventory

Provides up to date hardware/software inventory data for machines.

Patch / Update Management

Provides patch / update management capabilities to improve stability, reduce vulnerabilities and risks associated with them, and visibility into the patch status of machines.

Routine Maintenance

Provides routine maintenance on machines to keep them operating more efficiently.

Monitoring

Provides continuous monitoring of servers and/or workstations for services, performance data, processes, events, health, and overall availability.

Reporting

Provides reporting capabilities that provide visibility into all aspects of the various IT support services being provided.

Automated and Specialized System Configuration

Content is provided that is commonly applicable to all the machines you manage. The rest of the predefined content represents a catalog of well-known alternative solutions that you might consider applying in specialized circumstances.