Installing/Uninstalling Gateways

Gateways collect monitoring data from assets connected to the same network as the gateway. The gateway then forwards that monitoring data to the Network Monitor server.

Gateways are installed on agent machines that are members of a network discovered using the Discovery module. All other assets on the network can remain agentless and Network Monitor will still be able to monitor them. The agent machine hosts the additional gateway software required to both collect monitoring data and relay it to the Network Monitor server.

Installing Gateways

lf you have not installed a gateway for a gateway node yet, a blue icon displays, meaning no connection can be made to the assets in the network. To install a gateway:

1. Select the gateway node in the monitor tree.
2. Click the Install gateway command.

   

3. Select Agent on the Settings tab. Select any Windows-based agent machine on the selected network and install a gateway on it.
4. Click the Authentication tab and enter a Window credentials that will allow you to install the gateway.
5. Click Save to initiate the installation of the gateway.

In less than a minute, all the blue icons should turn green, meaning all assets can be connected to and are capable of returning data to the Network Monitor module server. You can now begin to add monitors or add preconfigured monitors to assets.

Uninstalling Gateways

For the same network, you can uninstall a gateway on one agent machine and reinstall the gateway on a different agent machine. Uninstalling a gateway does not uninstall assets and monitors that are members of that gateway node. Reinstalling the gateway on a different agent machine on the same network allows assets and monitors to once again connect and return data.