Alerts - Get Files
The Alerts - Get File page triggers an alert when a procedure's Get File or Get File in Directory Path command executes, uploads the file, and the file is now different from the copy previously stored on the KServer. If there was not a previous copy on the KServer, the alarm condition is encountered. Once defined for a machine ID, the same Get File alert is active for any agent procedure that uses a Get File command and is run on that machine ID.
Note: The VSA issues the alert only if the send alert if file changed option has been selected in the procedure. Turn off alerts for specific files in the agent procedure editor by selecting one of the without alerts options.
Passing Alert Information to Emails and Procedures
The following type of monitoring alert emails can be sent and formatted:
Note: Changing this email alarm format changes the format for all
The following variables can be included in your formatted email alerts and in procedures.
Click Apply to apply parameters to selected machine IDs. Confirm the information has been applied correctly in the machine ID list.
Click Clear to remove all parameter settings from selected machine IDs.
If checked and an alarm condition is encountered, an alarm is created. Alarms are displayed in Monitor > Dashboard List, Monitor > Alarm Summary and Info Center > Reports > Logs > Alarm Log.
If checked and an alarm condition is encountered, a ticket is created.
Run Procedure after alert
If checked and an alarm condition is encountered, an agent procedure is run. You must click the select agent procedure link to choose an agent procedure to run. You can optionally direct the agent procedure to run on a specified range of machine IDs by clicking this machine ID link. These specified machine IDs do not have to match the machine ID that encountered the alarm condition.
If checked and an alarm condition is encountered, an email is sent to the specified email addresses.
Select All/Unselect All
Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.
These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent quick view window.
Online but waiting for first audit to complete
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent is currently offline
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended
Click a row's edit icon to populate header parameters with values from that row. You can edit these values in the header and re-apply them.
The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.
The ATSE response code assigned to machine IDs or SNMP devices:
A comma separated list of email addresses where notifications are sent.
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