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Monitor Tab

The Monitoring tab in Kaseya® Virtual System Administrator™ provides five methods of monitoring machines and log files:

  • Alerts - Monitors events on agent-installed machines.
  • Monitor Sets - Monitors the performance state on agent-installed machines.
  • SNMP Sets - Monitors the performance state on non-agent-installed devices.
  • System Check - Monitors events on non-agent-installed machines.
  • Log Monitoring - Monitors events in log files.

You can monitor the health in real time of managed machines and SNMP devices and be notified immediately if any problems arise. When programmable alarms are triggered, Monitor executes email notifications, scripts and job ticketing, for such problems and state changes as:

  • When any critical server or desktop computer goes off-line.
  • When a user disables remote control.
  • When any software application is added or removed.
  • When the hardware configuration changes.
  • When the computer is running low on disk space.
  • When a specific event or any event log entry is generated.
  • When any protection policy violation occurs.
  • When any script fails execution.
  • When an unapproved application attempts to access the network.
  • When an unapproved application attempts to access a protected file.
  • When a new device appears on the local area network.
  • When an external log records a specific log entry

In addition to generating alert notifications when event log entries are generated, event log entries collected from your managed machines are stored on the VSA. The event log data is always available, even if the managed machine goes offline or suffers a hard failure. Event log data is presented in a familiar and concise form using the Agent > Agent Logs page, as well as the Logs reports.

Note: You can view Monitor demos at http://www.kaseya.com/get-started/demo.aspx.

Note: You can download a Monitoring Configuration PDF from the first topic of online help.

Note: You can download a Configuring Log Parsers Step-by-Step PDF from the first topic of online help.

Note: Kaseya's IT Monitor Assist service extends monitoring past nine-to-five. By out-tasking systems management and monitoring during off-hours, MSPs can offer customers 24/7/365 “Always-On” monitoring.

Function

Description

Dashboard List

Provides multiple monitoring views.

Settings

Administrators can customize the Dashboard List page.

Alarm Summary

List of alarms for monitored machines.

Suspend Alarms

Suspend alarm notifications for specific machine IDs.

Live Connect

Real time view of monitor counter objects.

Monitor Lists

Configure the monitor list objects for monitoring.

Update Lists By Scan

Scan machines for monitor counters and services.

Monitor Sets

Configure monitor sets.

SNMP Sets

Configure SNMP monitor sets.

Add SNMP Object

Manage SNMP MIB objects.

Alerts

Configure monitor alerts for machines.

Assign Monitoring

Assign, remove and manage alarms of monitor sets on machines.

Monitor Log

View monitor log data in chart and table format.

System Check

Assign, remove and manage alarms for system checks on machines.

LAN Watch

Scan network range for specifice SNMP enabled devices.

Assign SNMP

Assign, remove and manage alarms of SNMP monitor sets on devices.

SNMP Log

View SNMP log data in chart and table format.

Set SNMP Values

Set SNMP values on the specified device.

SNMP Type

Assign SNMP types to SNMP devices.

Parser Summary

Define alerts for parser sets and copy parser set assignments to multiple machine IDs.

Log Parser

Define log parsers and assign them to machine IDs.

Assign Parser Sets

Create and assign parsers sets to machine IDs and create alerts on parser set assignments.