Next Topic

Previous Topic

Book Contents

Preinstall RC

Remote Cntl > Preinstall RC

The Preinstall RC page installs WinVNC, K-VNC or RAdmin on selected machine IDs without initiating a remote control session. Select the type of package to remote control a managed machine using Select Type. When an install is pending on any machine ID this page automatically refreshes every 5 seconds until the script completes.

Note: Preinstall RC does not install pcAnywhere or Terminal Server.

Automatic Installation

If WinVNC, K-VNC or RAdmin are not installed on a machine and a remote control session is initiated using Control Machine or Video Streaming, then these packages are automatically installed. Installation does not require a reboot. Automatic installation takes up to an extra minute. To eliminate this delay during first time use, you can pre-install WinVNC, K-VNC or RAdmin on any managed machine using Preinstall RC.

Note: Uninstalling an agent does not remove the installed remote control package. Before you delete the agent, use Remote Control > Uninstall RC to uninstall remote control on the managed machine.

Install

Click Install to install WinVNC, K-VNC or RAdmin on selected machine IDs.

Cancel

Click Cancel to clear pending install scripts for selected machine IDs.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has checked in and user is logged on. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

The agent has been suspended

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Remote Control Package

The remote control package assigned to this machine ID. Select the type of package to remote control a managed machine using Select Type.

WinVNC

K-VNC

Remote Administrator

pcAnywhere

RDP/Terminal Server

Last Status

Pending indicates the install will run the next time that machine checks into the KServer. Otherwise, this column displays when the remote control package was installed on the machine ID.