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Agent Tab

Functions in the Agent tab allow administrators to create, edit, and delete machine IDs, customize the appearance of the machine's agent icon in the system tray, control agent check-in frequency, and update the version of agent software that resides on managed machines.

Note: You can download an Agent Configuration and Deployment PDF from the first topic of online help.

Functions

Description

Agent Status

Displays active user accounts, IP addresses and last check-in times.

Agent Logs

Displays logs of:

  • Agent system and error messages
  • Execution of scripts, whether successful or failed.
  • Configuration changes made by an administrator.
  • Send/receive data for applications that access the network.
  • Application, System, and Security NT Event Log data collected from managed machine.

Log History

Specifies how long to store log data.

Event Log Settings

Specifies the event log types and categories included in the Log History.

Deploy Agents

Creates agent install packages for multiple machines.

Create

Creates machine accounts and/or install packages for single machines.

Delete

Allows administrators to delete machine accounts.

Rename

Renames existing machine ID accounts.

Change Group

Reassigns any number of machines to a new group ID.

LAN Watch

Uses an existing agent on a managed machine to periodically scan the local area network for any and all new devices connected to that LAN since the last time LAN Watch ran.

Install Agents

Installs the agent on a remote system and creates a new machine ID / group ID account for any new PC detected by LAN Watch.

View LAN

Displays the results of the latest LAN Watch scan.

View AD Computers

Lists all computers listed in an Active Directory when LAN Watch runs on a system hosting Active Directory. Installs agents on AD machines.

View AD Users

Lists all Active Directory users discovered by LAN Watch when LAN Watch runs on a system hosting Active Directory. Creates VSA administrators and users from AD users.

View vPro

Displays hardware information about vPro-enabled machines discovered while running LAN Watch.

Copy Settings

Mass copies settings from one machine account to other machine accounts.

Import / Export

Imports and exports agent settings, including script schedules, as XML files.

Suspend

Suspends all agent operations, such as scripts, monitoring, and patching, without changing the agent's settings.

Agent Menu

Customizes the agent menu on managed machines.

Check-In Control

Controls agent check-in frequency on agent machines.

Temp Directory

Sets the path to a directory used by the agent to store temporary files.

Edit Profile

Edits machine account information.

User Access

Sets up accounts to allow users remote control access to their own machines.

Set Credential

Sets a logon credential for the agent to use in Patch Management, the Use Credential script command, backups, and User State Management.

Update Agent

Updates the agent software on managed machines.