The Live Connect page displays by clicking any check-in icon, for example , next to any machine ID in the VSA.
Live Connect enables you to perform system level tasks and functions on a single managed machine, in most cases without having to interrupt the user.
Note: The first time Live Connect launches from any machine, it asks to install several browser plugins.
Live Connect for Windows machines supports the following menu items: Home, Agent Data, Audit Information, File Manager, Command Shell, Registry Editor, Task Manager, Event Viewer, Ticketing, Chat, Desktop Access and Video Chat.
Live Connect for Macintosh machines supports the following menu items: Home, Agent Data, Audit Information, Ticketing, Chat, Desktop Access and Video Chat. Does not include a thumbnail preview image of the desktop in Live Connect.
Note: On Mac Leopard (Intel) systems, you can use Desktop Access in Live Connect to remote control a Windows system using Firefox, Safari, or Chrome. On Windows systems using any of our supported browsers you can use Desktop Access to remote control a Mac Leopard (Intel) system.
Basic information about the managed machine displays at the top of the Live Connect window.
A menu of tabbed property sheet provides access to various categories of information about the managed machine.