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Remote Cntl Tab

View and operate managed machines as if they were right in front of you simply by clicking its machine ID.

  • Automatically connects the administrator to the remote computer independent of any gateway or firewall configurations, even behind NAT.
  • Remote control even without a agent using video streaming.
  • Work independently or with the user to solve problems interactively where both parties can see what is happening in real time
  • Policy settings allow users to block remote control or require administrators to ask permission before accessing a machine
  • Integrates four best of breed remote control packages: WinVNC, pcAnywhere™ (Symantec), RAdmin (Famatech), or Terminal Server (Microsoft)
  • FTP to any managed machine and access files even behind NAT gateways and firewalls
  • Direct chat with any managed machine. Perfect for supporting dial up users with only a single phone line. Remote control and chat at the same time.

Note: You can view Remote Control demos at http://www.kaseya.com/get-started/demo.aspx.

Functions

Description

Control Machine

Allows administrators to view and/or take control of a managed machine's desktop remotely for troubleshooting and/or instructional purposes.

Video Streaming

Remote control machines that do not have an agent installed.

Reset Password

Reset the password for an local account on a managed machine.

Power Mgmt

Powers on, powers off or reboots vPro-enabled machines.

Select Type

Specify the type of remote control software the VSA uses on a per machine basis. WinVNC, Remote Administrator, pcAnywhere, and Terminal Server  are all supported.

Set Parameters

Specify the remote control settings to use with each remote control package.

Preinstall RC

Install the remote control service

Uninstall RC

Uninstall the remote control service

FTP

Initiate an FTP session with any remote managed machine.

Chat

Start a chat session between an administrator and any remote machine.

Send Message

Allows administrators to send network messages to selected managed machines.

Task Manager

 Remotely executes the NT task manager and displays data in the browser.