Download a PDF version of Help. You must have Acrobat Reader installed on your system to view the PDF file.
Read Me First |
|
Feature Tabs |
|
General Information |
|
|
Technical Support |
|
Online Help can be used to assist you in becoming familiar with the various functions of the system, or to refresh expert users on various commands and features. Before logging in, Internet Explorer should be able to accept cookies and JavaScript enabled.
Some things to keep in mind as you navigate Online Help:
Selecting a feature tab from the table above shows you all of its available functions.
Selecting one of the functions displays in-depth information about that function.
Clicking while using the system displays a context-sensitive help on the currently selected function..
After logging in, you will be reminded if there are any Agents under your control that are out of date and need to be updated. You can disable this feature by selecting the appropriate checkbox in the reminder window.
To return to this page, click from any Assistant page. Selecting the Show me link in a Assistant page opens up a popup window without transporting you to a new page. Click on the popup window to clear it and return to the Assistant page you are currently viewing.
Since Online Help is viewed using Internet Explorer, the navigation shortcuts you already know can be used:
Alt + Back
Arrow (or Backspace) =
Back one page
Alt + Forward Arrow
= Forward one page
F5 = Refresh the browser window
© Copyright 2000-2013 Kaseya, All rights reserved.
Names and products mentioned may be trademarks or registered trademarks of their respective owners.